S.H. AUTOS , Tyne and Wear | ClickMechanic
(158 ratings)
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22 years professional experience
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395 completed bookings
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Active since October 2024
Qualifications
- City & Guilds Level 2 Qualified
S.H. AUTOS , Tyne and Wear | ClickMechanic
Stephen H
4th May 2026
Audi Q5 Cooling system pressure test (leak detection)
Car Leaking Outside Inspection
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The mechanic was friendly and knowledgeable and the work was carried out with skill and care
29th April 2026
BMW 3 Series Premium Pre-purchase Inspection
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Stephen communicated clearly and arrived to the job on time (early actually which was great). I had booked for a pre purchase inspection as the car was miles away from me. He gave an honest review of the vehicle including some minor issues. I’ve not picked the car up yet but his review helped me make the decision to purchase and hopefully it works out well!
27th April 2026
MINI Mini Screen was leak inspection
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Steve is the first, out of 3 mechanics, who has identified the source of my windscreen washer leak.
20th April 2026
Vauxhall Crossland X Brake discs and pads replacement - front (both)
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He was great! Very friendly and was even able to arrive a bit earlier that planned and clearly knew his stuff.
19th April 2026
Nissan Note Washer System Inspection
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Friendly and helpful from the start. I had only booked an inspection but when the problem was diagnosed my mechanic immediately took on the full job, went to collect needed parts and came back to complete the job.
18th April 2026
Fiat 500 Car Won't Start Inspection
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Stephen was excellent sorted out the problem and we were able to move on from there
18th April 2026
Subaru Forester Car Won't Start Inspection
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On time, found the issue with the starter motor, got car started and advised on what was needed.
14th April 2026
Hyundai i30 Diagnostic Inspection
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Stephen was amazing. He finished a job early so came straight away to look at my car. Made sure all of the explanations were clear and gave me all of the next steps I need to do to fix my car.
9th April 2026
Renault Megane Car Won't Start Inspection
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I was not happy with your Mechanic.He only pumped up the tyres and left the car as it is.He suppose to help charge the battery at least.He said,I need another battery and cables for the battery.But I put new battery and cables for the battery brand new from eBay.He just charged me £86 for doing nothing and got angry,when I said I am not going to pay,when he didn't do anything.He said,he will not give me my car keys until I pay the money or he will call the police.I really don't like to fight with fools ones and create scene there because I want my car keys back.So he actually threatened me and took my car keys and made me pay the money doing nothing. If they can't do their job properly then they shouldn't tell the people,they will fix the car online.I think £86 enough to fit battery or charge battery at least.So I was not very happy with your service with car Mechanics.Comoany need to put fully equipments with all things related to cars.Otherwise what's the point doing,Mobile car mechanic.Its suppose to be reasonable price than Other Garages for Car repairs Seariously. Read more
Reply from Stephen:
Customer booked a car wont start inspection, the fee of £86 is to come out and identify the reason for this, when I arrived at the customers address the car was battery was completely flat and had to enter using the key, once I gained entry to the car and popped the bonnet it soon became apparent why the customer was having issues, the customer had fitted the wrong battery for the car and the wrong battery leads, I advised the customer that the car would need the correct battery fitting to the car and the correct leads, I also advised the car was unsafe to drive due to the incorrect fitment of battery leads, the customer response was well I've payed you £86 pound so you should change the leads and battery and top up my oil. I proceeded to tell the customer that this was an inspection and that all the work required would need to be at an extra charge, which the customer wasnt happy, I dont know a mechanic out there that would fit a battery and change battery leads which was a rough quote of around about £200 for £86, I then inputted all this into clickmechanic and realised the customer hadnt pre authorised the payment, when I confronted the customer she said she wouldn't authorise as she wasnt paying me because fitting a battery and all new leads and engine oil should of been included in the price of £86, i was never abusive at any point but did say I wouldn't hand over the keys until payment was pre authorised so I could invoice job and receive payment for my inspection, I didn't make any threats to customer and didn't take key as it was already in my possession, once payment was authorised I invoiced job and tried to explain to customer again before I left what she had payed for but just got abuse. Read more
9th April 2026
Peugeot 208 Wheel bearing replacement - rear (passenger side)
Vehicle Health Check
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Mechanic was friendly and did the job on my doorstep. Really good job. Would highly recommend