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ClickMechanic now offers contact-free repairs & servicing

At ClickMechanic, we’ve taken action to help keep our customers and mechanics safe during the outbreak of COVID-19, and make our service even more convenient.

We are offering a "contact-free" key exchange and service, to aid with the government recommended social distancing. What this means in practice is that any booking placed with us will be “contact-free”, and your mechanic will accommodate your request.

In practice a “contact-free” service will look as follows:

• You place a booking on the site, and select the card payment option
• Mechanic will call ahead of booking to arrange a “contact-free” key exchange. This will involve customers leaving their key in a safe place where the mechanic can collect it
• Mechanic carries out the work booked
• Mechanic delivers the vehicle back and returns the keys in a prior agreed safe place

Further to that we urge mechanics to follow these basic guidelines to make their visit as hygienic as possible:

• Follow government guidelines, including washing hands thoroughly and using hand sanitiser
• Use disposable gloves
• Use disposable seat covers and steering wheel covers to protect car interiors

Can the inspection be undertaken without me being present?

It can. Customers are not required to be present when having an inspection undertaken. After the inspection you shall receive a report into your inbox and you’ll be able to discuss this with the mechanic over a phone call if you wish.

Does the inspection come with a warranty?

Inspections do not come with a warranty. The purpose of the inspection is to help give the customer a honest a true reflection of the state of the vehicle.

Do I get a report after the inspection?

Yes. This will be emailed to your inbox immediately after the inspection is complete.

How quickly can I get an inspection?

We offer next-day bookings so you can book a mechanic for a 2 hour arrival window of your choice starting from 8:00am.

Can the mechanic check these extra things?

No problem. If you have any specific and additional checks you would like the mechanic to look at please write these in the booking notes when placing your booking online.

Can I get a deeper inspection for more money?

Currently we only offer one inspection package, but you can ask the mechanic to undertake some additional checks if desired.

Note: For other general questions about the ClickMechanic service please visit our Help Centre