Prime One Motor Ltd , Warwickshire | ClickMechanic

Book Prime One Motor Ltd

(94 ratings)

  • 13 years professional experience

  • 358 completed bookings

  • Active since March 2024

Qualifications

  • City & Guilds Level 1 Qualified
  • City & Guilds Level 2 Qualified

Prime One Motor Ltd , Warwickshire | ClickMechanic

Mutasiym A
Hello, my name is Tas.

I opened up my own garage early last year after gaining years of experience and having a long history of working within main dealers and well known body shops in the past I decided I wanted to progress in my career by opening my own garage up.

I cover a wide range of repair work to the highest standard committed to customer satisfaction, I deliver professional reliable and timely service, I also work with high quality suppliers in Coventry to ensure I only use quality parts when repairing your vehicle.

I have all rounder skills and experience within the automotive industry. I have experience with most makes and models of vehicles so you do not have to worry about me turning you away.

✅ mechanical work

✅ stripping & refitting body panels

✅ Stripping airbags components
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Richard
13th November 2026
Vauxhall Insignia Interim Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication

The mechanic carried out MOT on my car then fixed 2 issues. New tyre and rear brake pads. This work lasted 2 days and my car was not returned until 19.00hrs tonight (Friday)

Reply from Prime One Motor Ltd:

Thank you for your feedback. I would like to clarify the circumstances surrounding your booking.

The original appointment was scheduled for Tuesday. Unfortunately, an incorrect address was provided, resulting in me travelling to and waiting at the wrong location for 40 minutes, costing me approximately two hours including the journey. I was prepared to cancel the booking, but you subsequently asked me to reschedule for the following day, which I agreed to. I also waived the £15 wasted journey charge.

Your vehicle failed its MOT due to a bald tyre and uneven wear on the rear brake pads. The delay was partly due to the tyre supplier, as I order tyres when required rather than routinely keeping stock.

On Friday, I was working alone, with eight customer bookings to honour and three customers waiting at the garage. I could not leave the premises to deliver your vehicle earlier without inconveniencing other customers.

I kept you informed throughout, but as I was actively working on vehicles and managing a busy garage, I could not spend extended periods texting back and forth while trying to complete the work.

I want to reassure you that the quality of the repair work has not been compromised. I appreciate the inconvenience caused by the delay, but I hope the circumstances, including supplier delays, staffing and existing customer commitments, are also taken into consideration.

I always aim to provide a professional and reliable service. Read more

Alistair
12th November 2026
Hyundai ix35 Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication

Prime One Motors have serviced and mot'd my car twice now over the past couple of years and their quality of work was excellent with great communication via whatsapp and prompt service. Hope they do my car next year too.

Susan
11th November 2026
Citroen C4 Picasso MOT with collection & delivery
Full Service
Overall
Quality
Punctuality
Communication

Won't be taking my car anywhere else from now on. Fantastic customer service with updates throughout.
Can't recommend enough. Thankyou!

Simon
10th November 2026
Volkswagen Golf Headlamp bulb replacement - one
Overall
Quality
Punctuality
Communication

Helpful and friendly, many thanks for the work undertaken. Thank you. It was successful.

John
30th October 2026
Toyota Corolla Headlight replacement (driver side)
Headlight replacement (passenger side)
Overall
Quality
Punctuality
Communication

I have no issue with the work carried out. I do however have an issue with one of the delivery driver's aggresive behaviour when I asked "can you show me where the bolt snapped during the removal of the bumper". This trader should be removed from ClickMechanic as people pay for car repairs and not confrontational, aggresive and shouting delivery drivers. I will never use ClickMechanic again due to my experience!

Reply from Prime One Motor Ltd:

I am sorry to hear that you were unhappy with your experience. We have already spoken regarding this matter, but I would like to clarify a few points.

The vehicle is 21 years old, and the bumper retaining bolts were heavily rusted and seized. I spent a significant amount of time carefully attempting to extract them, but unfortunately, one bolt snapped during removal, while the remaining bolts were successfully removed.

I am pleased to hear that you are happy with the repair work carried out. However, I understand your concerns relate to the behaviour of the delivery driver.

The driver's role was solely to deliver the vehicle. You were advised to contact the garage directly for clarification regarding the repair and the circumstances surrounding the snapped bolt.

We take customer feedback seriously and are sorry that your experience did not meet your expectations. Read more

Jody
24th October 2026
Mercedes-Benz GLC-Class Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication

The mechanics were very polite and professional. I am pleased with the work they carried out - 5 star service !

Joseph
21st October 2026
Vauxhall Viva Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication

Friendly, arrived on time and let me know when he was on his way and when the work was complete. Couldn't really ask for more.

Thomas
16th October 2026
Nissan Qashqai Full Service
Overall
Quality
Punctuality
Communication

First time using this service Excellent workmanship very polite as well. Highly recommended

Roberto
14th October 2026
Mercedes-Benz E-Class Major Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication

Job carried out and report sent over as stated by the garage. Taz was on time and I’m happy to recommend him.

John
13th October 2026
Citroen Berlingo Auxiliary drive belt & tensioner replacement
Overall
Quality
Punctuality
Communication

Tas from Prime One Motors in Coventry did all as required. Punctual, messaged me when he was coming, took the car away and fixed it, and brought it back when he said he would. Perfect experience, thank you.