Best Mechanic UK , West Midlands | ClickMechanic
(33 ratings)
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15 years professional experience
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128 completed bookings
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Active since March 2024
Qualifications
- NVQ Level 1 Qualified
Best Mechanic UK , West Midlands | ClickMechanic
Vio G
11th April 2024
Ford Tourneo Courier Brake discs and pads replacement - front (both)
Overall
Quality
Punctuality
Communication
Happy with the work carried out by Vio. Friendly and helpful. Carried out the work in a timely manner. Would recommend.
6th April 2024
Land Rover Range Rover Evoque Plug-in Diagnostic Inspection
Overall
Quality
Punctuality
Communication
Excellent level of service. Found the issue immediately and sorted it. No hassle and honest.
5th April 2024
Land Rover Discovery 4 Diagnostic Inspection
Brake pads replacement - front (all)
Vehicle Health Check
Brake discs and pads replacement - rear (all)
Overall
Quality
Punctuality
Communication
As far as I know the work is fine. Advised that my back brake discs needed changing as well, so went ahead with that. My appointment was cancelled at the last minute yesterday evening and rebooked for this morning. I have been charged an extra £45 for an appointment on 3 or 4 April, which was moved to today (5 April).
Reply from Vio:
Hi Joanna. As you’ve booked only for the brake pads replacement, but also mentioned about a grinding noise while braking, we had to bring the brake discs with us as well, to make sure we will be able to complete the job at the same time. Unfortunately brake discs were not available on that day, so we had to reschedule the job with your permission for the next day at your convenient time 8am. The priority fee was for the days: 4 and 5 April. Please double check the invoice and advise. Thank you.
4th April 2024
Audi A1 Brake discs and pads replacement - rear (both)
Overall
Quality
Punctuality
Communication
Did a lovely job and was so helpful! Was here within the time slot and we’re very helpful regarding another repair I needed!
Thank you
2nd April 2024
Nissan X-Trail Diesel particulate filter (DPF) forced regeneration
Overall
Quality
Punctuality
Communication
Happy with the work that was done and all fixed good job. On time just got on with the job which was great as i was in work .
1st April 2024
Fiat 500L Diesel particulate filter (DPF) physical clean and regeneration
Overall
Quality
Punctuality
Communication
Vio was great explained everything he did , very polite ,he was very late but messaged with an estimated time
Reply from Vio:
Hi Samantha
Thanks for the feedback, sorry for coming 45 minutes later than the time slot due to heavy traffic on m62 (car accident)
31st March 2024
Citroen C5 Diesel particulate filter (DPF) physical clean and regeneration
Interim Service
Overall
Quality
Punctuality
Communication
Vio & co were great! No fuss. Straight in and did their job. Photos and Cam footage of work carried out whilst i was indoors. Can't fault it. In fact they were so good that they, in their inter rim service found problems with the car that my local garage didn't find. Good guys. I wish they had a garage around the corner! Recommended.
30th March 2024
Ford Fiesta Brake discs and pads replacement - front (both)
Overall
Quality
Punctuality
Communication
They did a great job and were quick and efficient, would definitely book again. Sorted the brake pads and discs on my car and no more horrible squeaking sounds. Very happy
28th March 2024
Vauxhall Zafira Tourer Brake pads replacement - front (all)
Brake pads replacement - rear (all)
Overall
Quality
Punctuality
Communication
Excellent! Fitted my car in immediately and completed the work quickly. 100% better experience than leaving my car with a traditional garage and at the huge convenience of staying home. Thank you so much.
27th March 2024
Nissan Juke Coil spring (road spring) replacement - front (both)
Top strut mountings replacement (both sides)
Overall
Quality
Punctuality
Communication
They turned up late it was cold and raining I had to call Vio to find out if they we're still coming the original appointment was for between 10 and 12 they turned up at 3/40 2 mechanics both foreign polish may be they didn't say much but cracked on to replace the two coil springs on my 2012 Nissan Juke esteemed price £374. Pounds it turn out the top struts were both very corroded and to be replaced and the left hand front spring had broken causeing damage to the strut so both struts were replaced total bill ended up at £593 the guys worked hard in terrible conditions and as far as I can tell they did a good job, time will tell ? Not sure about the pricing I did think it was a bit expensive they seem to have all the parts required for the extra work previous experience with Nissan Jukes .
Reply from Vio:
Hi Brian. Thanks for the feedback, appreciate it.
Agree we have arrived a bit later than booked but you have stated you’re available all day on that day. The time updates have been communicated over the phone, and this was due to the delay in parts delivery, and also terrible weather conditions, heavy rain and wind, slowing our job before yours. I do apologise for the inconvenience. We had all the extra parts available at the time of the repair which was good so we could finish the repair at the same time, we had them with us because we’ve replaced many of these and that’s a common problem on this model.