S & L Motor Vehicle Services , Durham | ClickMechanic
(15 ratings)
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24 years professional experience
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35 completed bookings
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Active since January 2016
Qualifications
- NVQ Level 3 Qualified
- City & Guilds Level 1 Qualified
- City & Guilds Level 2 Qualified
- Other Qualification
- Other Accreditation
S & L Motor Vehicle Services , Durham | ClickMechanic
Steven M
14th August 2019
Renault Clio Ignition coil with HT leads replacement
Overall
Quality
Punctuality
Communication
Everything was easy and ran smoothly couldn't ask for anything else. Will be using them again
7th August 2019
Ford S-MAX Brake discs and pads replacement - front (both)
Overall
Quality
Punctuality
Communication
My car was collected from my home. They were late by a few minutes but I got a call beforehand to tell me - so that was fine.
Can't fault the work - brake discs and pads and I liked the way the job was priced so I knew in advance what it was going to cost.
I will be using them again I'm sure of that.
Reply from S & L Motor Vehicle Services:
thank you so much for your kind words
and thank you for the other comment ill contact them and get the letter changed
23rd November 2018
Nissan Brake discs and pads replacement - rear (both)
Overall
Quality
Punctuality
Communication
Steven was excellent from start to finish . Also gave me a few handy tips on car maintenance. I know more now than I did before . Would highly recommend this business.
Reply from S & L Motor Vehicle Services:
Thank you always a pleasure
22nd October 2018
Ford Mondeo Front wheel bearing (one) replacement
ABS Warning Light Inspection
Overall
Quality
Punctuality
Communication
Picked up and repaired. Jobs done and car dropped off. Really pleased. Can't see discount for recommendation to friend who has booked his Clio in on 31st month.
17th May 2018
Fiat 500C Interim Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
My mechanic was great, when a replacement eventually turned up!
There wasn't any communication, until the mechanic phoned an hour late to say " Steven" wasn't coming...
The mechanic was great, and very apologetic, couldn't ask for a nicer guy.
14th February 2018
Audi A4 Cabriolet Camshaft/valve cover gasket replacement
Overall
Quality
Punctuality
Communication
Excellent service from Steven, keep in touch with me all day when he was due to arrive and did the job on my drive. Very quick. Very happy with the service. Thoroughly recommended.
Reply from S & L Motor Vehicle Services:
thank you for your kind review
29th December 2017
Nissan Micra Battery replacement
Offside wing mirror
Overall
Quality
Punctuality
Communication
Yes I was really happy with the work carried out and Steven was both personable and knowledgeable, indeed one of life's 'grafters.' My car was up and running within twenty minutes. Great job.
16th October 2017
Mitsubishi Colt MOT with collection & delivery
Full Service
Overall
Quality
Punctuality
Communication
Fab job!
22nd June 2017
Mercedes-Benz C-Class Check & adjust Headlamp alignment
Headlamp bulbs replacement - low beam - (both)
Headlamp bulbs replacement - high beam - (both)
Rear brake pads (all) replacement
Overall
Quality
Punctuality
Communication
Steven (S and L Garages, Darlington) was outstanding. Went above and beyond to ensure the repairs to my car were carried out as quickly and as efficiently as possible.
It's a pity the back office aspect of this company (Click Mechanic) isn't up to scratch. Failure to pass on vital information related to my booking, failure to communicate effectively, failure to ensure charges are confirmed and booked etc.
The idea is sound but the implementation and back office let it down massively.
I could not, in all honesty, recommend using this company for anything related to booking a mechanic
Save you sanity and just go direct to a mechanic.
Andrew Miller
Read more
29th May 2017
BMW X5 Major Service
Overall
Quality
Punctuality
Communication
Steven did a thorough job, great attention to detail. Will definitely be using him again
Reply from S & L Motor Vehicle Services:
Thank you
In 2009 I opened S and L Motor Vehicle Services - the business operates a garage service which caters for all makes and models of car, and we carry out all repairs. The garage operates a collection / drop-off facility for customers, and on collections you are likely to either see myself, Steven, or Claire.