JCB Auto Services , Kent | ClickMechanic

(15 ratings)
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10 years professional experience
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27 completed bookings
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Active since January 2024
Qualifications
- NVQ Level 1 Qualified
- NVQ Level 2 Qualified
- ATA Level 3 Accredited
- IMI Member
JCB Auto Services , Kent | ClickMechanic
Joshua B
14th September 2025
SEAT Leon Brake pads replacement - front (all)
Overall
Quality
Punctuality
Communication
Yes, they were friendly, but being friendly doesn’t resolve the issue with my brake pads. They were changed and seemed fine at first, but the next day I told the mechanic the noises were still there and asked if he could check it out. He agreed and arranged to come on Sunday, 14th September. Now, this morning, I’ve received a message from him asking pointless questions and trying to reschedule yet again, even though I’ve already explained that I work Monday to Friday and that isn’t feasible. Your communication really needs improvement. Customers are paying for your service, and constantly changing the dates you commit to is completely unacceptable.
7th September 2025
BMW 2 Series Brake pads replacement - front (all)
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Quality
Punctuality
Communication
Very happy with the work done, quick & friendly bloke.
Called to say he was running late
29th May 2025
BMW 3 Series Brake discs and pads replacement - rear (both)
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Quality
Punctuality
Communication
Great work. Very friendly. Will definitely use again. Already got more work planned for them :)
13th May 2025
Volkswagen Tiguan Brake discs and pads replacement - rear (both)
Overall
Quality
Punctuality
Communication
Was very polite, friendly and honest. Very happy with the work done. Thanks
3rd March 2025
BMW X1 Brake pads replacement - front (all)
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Quality
Punctuality
Communication
Great communication and quality of work. Good aftercare.
Would recommend.
1st March 2025
Renault Captur Brake pads replacement - front (all)
Overall
Quality
Punctuality
Communication
Joshua did a great job. Very quick and even torqued the wheel nuts to the correct level. Also advised about future works for discs. Very polite and tidy worker.
7th January 2025
Mercedes-Benz A-Class Brake pads replacement - front (all)
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Quality
Punctuality
Communication
Very professional and friendly, done a great job and we are very happy with the work
7th October 2024
Vauxhall Mokka Track rod end replacement (driver side)
Track rod end replacement (passenger side)
Overall
Quality
Punctuality
Communication
Joshua did a great job, couldn’t attend when initially agreed but communication was great to rearrange. Would definitely recommend.
5th October 2024
Audi Q3 Brake pads replacement - front (all)
Overall
Quality
Punctuality
Communication
Very happy with the work. Very professional and gave advice would recommend
1st October 2024
Renault Clio Brake pads replacement - front (all)
Overall
Quality
Punctuality
Communication
Joshua was pleasant, knowledgeable and completed the task in hand promptly. He also advised me that I required a new tyre, which I thanked him for.