Ritan did the best job for my car and it was very quick. Appreciate him and his job

Yes he diagnosed the problem and communication wa good. Which made my job a lot easier knowing what the problem was.

Thanks

Review:

To sum it up - don’t waste your time and money!

On 5th Nov I enquired online with click mechanic about the two indicators on my car. Service due and engine inspection required. Nigel called on 6th Nov and advised it will need service and both warning indicators should be resolved. He sent me a quote, I accepted online and booked for car to be picked up on 7th Nov (Wednesday) Reece - mechanic called Wednesday morning to say he had double booked and can he do it the next day, I agreed and had to stay home from work. He picked my car up around 10.30 on Thursday and brought it back around 14:35. He said he had serviced it but could not clear the codes on screen as another garage borrowed his diagnostic kit and he would come round on 9th (Friday) strait after work and clear the codes. I texted him at 18:20 as hadn’t heard from him, he texted me back at 19:20 to say he had just finished work and can he come round in morning. Saturday was not convenient for me. I ended up agreeing to the next Wednesday 14th (as I don’t work Wednesday’s) he turned up as planned but realized due to the specification of my car he would need to go into the engine and earth something!?! and press the clutch pedal 5 times but he needed to take a screen shot of the procedure - so, he didn’t have the right kit to clear the codes so would come back on the Thursday 15th at 18:00 to do it, if he couldn’t make it he would text me to let me know and would come on the Saturday 17th instead between 09:30 and 10:30. I hadn’t heard from him on the Thursday or the Saturday. This is appalling service. I would have rather paid more for service, communication and punctuality than be so inconvenienced!

I have now had the error codes cleared by a local garage who simply cleared them through the dash and buttons on steering wheel (no diagnostic kit or earthing of something in the engine required! I had to pay a diagnostic fee of £25 which was my original query to click mechanic on the first place.

It’s been so inconveniently frustrating and I feel like I’ve been fobbed off. I would have rather him say he didn’t know how to do it!

Punctuality, service and communication means - returning customers and recommendations! I will not be returning nor recommending this company I’m afraid. Read more

Reece kept me aware of how the job was going and had my car picked up and arranged to pick me up to collect it... I would highly recommend Reece... explained things very clearly.

Got job done ,plus something else they found. But took longer then it was ment to, but did keep in touch to tell me what was happening.

Ritan was friendly, did the work quickly, and went above and beyond what was required. Very happy.

I had a clutch replacement on my Ford Ka at a much lower price than Halfords or Ford dealers and waited for a week before leaving a review to see how the Ka was driving. It was more instantly responsive and the problem in selecting reverse is now OK although I found that I had to adjust the gear selection process a bit. The car was collected in the morning and brought back in the afternoon of the following day. Overall I'm pleased I chose ClickMechanic.

Car was collected as agreed. The clutch was replaced. Car was returned back to me . Very satisfied with the work carried out. Would use again if needed.

The car was picked up by someone else so I didn't meet my mechanic. As far as I can tell the work was good. The car was returned clean and in good condition

Great mechanic, arrived on time, kept up to date throughout, even gave me a lift to and from work after dropping off my car... would definitely recommend.