Custom Werks , London | ClickMechanic
(50 ratings)
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13 years professional experience
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175 completed bookings
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Active since October 2015
Qualifications
- City & Guilds Level 3 Qualified
- City & Guilds Level 2 Qualified
- ATA Level 4 Accredited
- IMI Member
Custom Werks , London | ClickMechanic
Aman M
14th February 2021
Peugeot 307 Clutch replacement
Overall
Quality
Punctuality
Communication
Excellent service.
Kept me well informed of progress
Explained fully what was wrong
And work needed to put right
Very polite
Sent photos and videos of work in progress and repair
21st January 2021
Vauxhall Insignia Diesel particulate filter (DPF) physical clean
Overall
Quality
Punctuality
Communication
Few weeks after same problem is back.
it couldn't of been done. Filter still blocked and car can't be used
Reply from Aman:
Mr Kevin
The DPF was cleaned which worked as when car was taken away it had no power (limp mode) and brought back full range of power was present,
I also note your car failed on the 24th December for the following:
Engine MIL inoperative or indicates a malfunction (8.2.1.2 (h))
Nearside Rear Tyre has a cut in excess of the requirements deep enough to reach the ply or cords marked with yellow chalk (245/45/18)(5.2.3 (d) (i))
Nearside Rear Road wheel fixing missing (5.2.1 (a) (i))
Exhaust emissions test not completed because smoke levels are significantly in excess of the specified limit values (8.
2.2.2 (f))
Mileage was on that day 93351 miles (24/12/2020)
We worked on your car on the 28th which was 4 days after the failure and then you retest it on the 2nd January 2021 with mileage 93704 shown.
The car would have had a working DPF in order to pass original failures, one of which is related to DPF (Exhaust emissions test not completed because smoke levels are significantly in excess of the specified limit values (8.2.2.2 (f)).
You might have underlying issues that might cause your DPF to get full again, we could investigate is it high or soot or ash, check injectors, egr valves and other related items.
Kind Regards
Aman
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6th December 2020
Vauxhall Vectra Brake discs and pads replacement - rear (both)
Overall
Quality
Punctuality
Communication
Excellent service and communication for a reasonable price. I definitely recommend this service.
Reply from Aman:
Many thanks for the kind words.
5th November 2020
Toyota Avensis Need further investigation to why no lights on dashboard work, no indicators, electric windows and central locking car also needs a alternator as battery light is on.
Overall
Quality
Punctuality
Communication
This mechanic repair my car only four weeks ago and the same problem arisen. Electrical problem. What he has done before I have no idea, but i think he has not enough knowledge. He is unsupportive to its customer.
Reply from Aman:
We asked you if you could recover the car to the workshop, as yesterday was so foggy picking the car and driving is a hazard and unable to risk my staff in doing so, we can work on the car but you declined to drop it back to us.
Kind Regards
21st October 2020
Citroen DS4 Full Service
Overall
Quality
Punctuality
Communication
Very friendly but took 2 days for a service .
MOT was booked and paid but only service was done.
Asked for an additional £110 cash but never provided any receipt not details of the work done..even though he promised that he will send an email...
Reply from Aman:
£110?
Madam the car was only booked in for a service and no Mot was mentioned at all in the booking system.
Please contact Clickmechanic and confirm this, also your car mot runs out December.
Kind Regards
Aman
22nd September 2020
Toyota Avensis Battery replacement (vehicles without stop/start system)
Check Charging system
Overall
Quality
Punctuality
Communication
The job is unfinished Engine starts after battery replacement but all electrical system system is non-functional. The mechanic left after battery replacement immediately promised that his office will contact me as soon as possible.
Reply from Aman:
You requested through Clickmechanic and battery replacement and nothing else, we changed the battery and informed you further investigation to be carried out as garage.
Kind Regards
20th September 2020
Vauxhall Insignia Vehicle Health Check
Overall
Quality
Punctuality
Communication
Very helpful and efficient. Would highly recommend and use again if I needed any services in the area.
Reply from Aman:
Many thanks and glad to be of assistance.
13th June 2020
Citroen Dispatch Diesel particulate filter (DPF) physical clean
Overall
Quality
Punctuality
Communication
The app is good and easy. I wouldn't like to recommend click machanic because they should check the mechanic properly before adding them to your portal. That is the only reason I would give 0
11th February 2020
BMW 5 Series Timing chain replacement
Overall
Quality
Punctuality
Communication
Adnam was very competent and delivered the repair as required. I got regular updates and even progress photos and videos. The work took longer than expected but that was fine with us and Adnam would not rush what was a very difficult job in a timing chain. Would I recommend him yes 100% and it was a fair price for the work done.
10th February 2020
Fiat 500 Standard Pre-purchase Inspection
Overall
Quality
Punctuality
Communication
Not happy with the work or the fact the report did not reach me despite my chasing the mechanic and Click Mechanic. Got a verbal report which did not advise me of the score of 24/100 and was very positive and was told Click Mechanic were having issues sending our reports. The report when I finally got on the Monday compared to the state of the car very different. I have raised a case. which is ongoing.
Having had really excellent service from Click Mechanic before I am now unlikely to ever use you again. The resut of the repoprt compared to the actual car has lost all confidence for me in the approach.