Ace Elite Autos , Cheshire | ClickMechanic

(41 ratings)
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12 years professional experience
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139 completed bookings
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Active since August 2023
Qualifications
- City & Guilds Level 2 Qualified
- City & Guilds Level 3 Qualified
Ace Elite Autos , Cheshire | ClickMechanic
David J
29th November 2023
Vauxhall Astra Brake discs and pads replacement - front (both)
Battery replacement (vehicles with stop/start system)
Tyre fitting
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David provided excellent service.A job well done.Would definitely use again.
20th November 2023
Vauxhall Corsa Clutch replacement
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Was advised by clickmechanic that the work would be done within 5-7 hours, I booked it in on a Saturday morning and didn't get my car back until Monday evening. No communication after leaving several messages. Had to book a day off work, so loss of earnings and wouldn't use this service ever again. Was also told I had another issue with my clutch, but don't want to wait another 3 days so will get it done locally. Garage was an hours drive from my home and I thought the work would be done at my home address.
Reply from David:
Hi your car was booked in for Saturday morning between 9 and 11am with the option of having it collected the weather was terrible so we had it collected to us free of charge and as for we are closed half day on Saturday and also all day on Sunday the next working day is Monday which it was completed and returned on the same day also we have advised uou of the other issue and you didn't want us to do it so car was returned also no mention of it taking 3 days to do would of been done tomorrow as for communication my number is on my profile and I can be contacted anytime for a update please read my other feedback .
19th November 2023
Ford Fiesta Full Service
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Service done quickly and to a brilliant standard, nice guy explained everything well and didn’t leave until he knew I was happy with the service
18th November 2023
Nissan Qashqai Glow plugs replacement (all)
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David was very helpful when I was asking him questions regarding my car
The car has been starting first time every day since he replaced the starter motor so I am happy with his work
12th November 2023
SEAT Ateca Major Service
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Very happy with the work undertaken and the time it took and the way the mechanic kept me fully appraised of the work done
6th November 2023
Vauxhall Corsa Full Service
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David knew his stuff and was an excellent bloke to chat with. He did his work promptly and properly.
3rd November 2023
Toyota AYGO Clutch replacement
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I am really appreciate your service. Happy to get car back on the road. Thank you.
30th October 2023
Kia Sportage Anti-roll bar drop link replacement - front (driver side)
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David arrived right on time and did the job quickly - perfect service on every level, I wouldn't hesitate to go back to him for any future work
26th October 2023
MINI Mini Countryman Brake pads replacement - front (all)
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Great service! Arrived on time easy to book. Knew what he was talking about Happy with the work.
24th October 2023
Vauxhall Insignia Clutch replacement
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Dave was not friendly at all he was very snappy with us if we asked him a question.
Plus on the first day dave took all our car apart threw bolts and car pieces under the car and then walked away for 6 days and there was no communication between us and him. So we are really not happy with the service we had from him I would never be using click mechanic again. Plus we did tell him we are disabled and needed the car a.s.a.p but that didn't seem to bother him
Reply from David:
Completely untrue car was stripped down in a day and once clutch removed could clearly see that it needed a flywheel didn't have one on the van with me and customer also didn't have the money for it either so was rebooked a couple of days later which wasn't possible then due to bad weather after eventually the customer finding the money for a flywheel to be fitted I returned and all put back together and tested and was fully working with no problems please read my other feedback I treat every customer and customers cars with the upmost respect