We Repair Autos Ltd , Berkshire | ClickMechanic

(14 ratings)
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12 years professional experience
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30 completed bookings
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Active since August 2023
Qualifications
- Been mechanic at VW for 10 years
- ATA Level 4 Accredited
- Autofirst Network Member
We Repair Autos Ltd , Berkshire | ClickMechanic
Asfar K
8th October 2023
Volkswagen Beetle The customer had the wrong fuel pump for the job.
Overall
Quality
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Asfar was excellent. Great communication and prompt. Couldn’t fix the car but didn’t charge me much and was charming with it.
1st October 2023
Toyota Yaris Starter motor replacement
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Communication
Asfar confirmed my booking in an emergency for the following day which I was really grateful for as I couldn't find anything until the following week.
He then thoughtfully offered to do it earlier that same day as he had some time.
He completed the work quickly and got my car up and running again. He replaced the starter motor for me and saved my weekend!
I really recommend Asfar and I will definitely be booking with him again, should I need it.
23rd September 2023
Ford Transit Custom Alternator replacement
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Very friendly. Had a good look at my van and pointed out some other minor work that needs doing,
Fixed my problem and got it running again. Very happy with it all
22nd September 2023
Citroen Berlingo Full Service
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Asfar was really good and did a great job - van is running fine and all service warning lights are off! Would definitely recommend Asfar to friends & family.
21st September 2023
BMW 2 Series Brake fluid change
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Asfar was brilliant, on time, polite, and went the extra mile to help fix issues with the car. Would never hesitate to book again
16th September 2023
Mazda MX-5 Break disc and pads and suspension
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He was very friendly and helpful! The problem seems to be fixed. I would have preferred more detailed communication, but the fact that they came to my place of work to pick up and drop off was very useful.
14th September 2023
Volkswagen Beetle Spark plugs replacement
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Did an excellent job getting the old car back on the road, one relieved daughter. Many thanks
14th September 2023
Mazda MX-5 Diagnostic Inspection
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Asfar was punctual and diagnosed the issue, which he was unable to try and fix until tomorrow.
13th September 2023
Citroen C4 Diagnostic Inspection
Changed battery
Overall
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Communication
Waleed was very friendly and efficient. He shared all the details and was very helpful.
9th September 2023
Kia Picanto Clutch cable replacement
Overall
Quality
Punctuality
Communication
Asfar was late. The booking was 4.30-6.30pm. He called me telling me he would be with me by 5pm and eventually arrived at about 5.45pm.
He replaced the clutch cable and then told me it wouldn’t last more than a week and that I needed a new clutch!
3 days later I’m in a breakdown situation again with a broken clutch!
What a waste of money!!!
He did call me to tell me he could do it privately but the cost was more than click mechanic. Not happy! I now have to pay out for a clutch replacement
Reply from Asfar:
Hi, I am really sorry about your experience with me. But I was there with you between the given time frame obviously as you know 5 o’clock is the busy traffic time. I am really sorry for the delay. . And I also told you what was wrong with the car. I fixed your clutch wire. I didn’t keep you in the dark I told you straight forward that your car needed a new clutch . You need to get it fixed ASAP. I never wanted to do the job privately. If I did I would have made any contact with you privately. Which I didn’t.
Yet again I am really sorry for your experience with me.
Sorry Asfar