Dawamobilemechanic , Berkshire | ClickMechanic
(162 ratings)
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8 years professional experience
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527 completed bookings
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Active since July 2023
Qualifications
- City & Guilds Level 1 Qualified
Dawamobilemechanic , Berkshire | ClickMechanic
Dawajan A
31st July 2026
MINI Mini Countryman Clutch replacement
Overall
Quality
Punctuality
Communication
Amazing very polite and communicated the whole way through
Would deffo use again
28th July 2026
Ford Mondeo Auxiliary drive belt investigation
Overall
Quality
Punctuality
Communication
Excellent service by polite and knowledgable people, great communication, explained everything in detail and did their best to provide a great service. Highly recommended.
24th July 2026
MG ZS SUV Brake pads replacement - front (all)
Overall
Quality
Punctuality
Communication
All good. No problem. Efficient and helpful. Nothing else to add. Nothing else to say
23rd July 2026
Volvo XC60 Trailing arm replacement - rear (driver side)
Trailing arm replacement - rear (passenger side)
Overall
Quality
Punctuality
Communication
The mechanics were due to arrive between 8-10 but didn’t arrive until 10:40. They were neither friendly or polite and greeted me with “you didn’t pay enough! But we’re here so we will do it” , I paid exactly what I was quoted on the click mechanic website and so I was not going to offer more. There was no apology for being late either. I offered drinks but was met with a grunt and stern “no”. The work done was done well, I know this as I took it straight to a garage as I was concerned by their behaviour & attitude. So overall I can’t complain about the work but I certainly wouldn’t use them again.
Reply from Dawajan:
Thank you for your detailed feedback. I want to address your concerns honestly in three clear steps so you understand our side, while fully acknowledging that we failed your expectations in customer service.
Step 1 – About the drink offer:
I am genuinely sorry that you found our refusal of your drink offer unusual and rude. There is no excuse for a grunt or a stern tone—we should have politely declined with a simple "No, thank you, we're fine." Please know that our abruptness came from being focused on the difficult job ahead, not from any disrespect toward you. Still, I completely understand why that left a bad impression.
Step 2 – About the arrival time:
We have come out with the time window which we have given you, but unfortunately we didn't reach you within that window. I'm sorry to say we are far away from your address. That distance caused the delay.
Step 3 – About the payment confusion:
To clarify the payment issue: When you showed me the picture on your mobile phone of the trailing arm, you told me you wanted this complete arm changed. I recognised it as a trailing arm and explained to you that replacing just this one side would actually cost what you were quoted for the entire job—so we agreed to keep it at that quoted price. However, the job that the ClickMechanic computer system captured was completely wrong for your booking was actually a completely different and much cheaper job (these cars are very common for Rear trailling arm bushes wear). Even though the system booked the cheaper job, we went ahead and performed the more expensive trailing arm bushes work for the original price you paid which we ended up paying for the part. My comment about payment came from that discrepancy, but we honoured the quote and did the work anyway, we are not obligated to complete the work as we have an option to refuse the work if parts were wrong or wrong job description.
While I am relieved to hear the work itself was done well, I truly apologise.
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17th July 2026
Peugeot 308 Clutch replacement
Overall
Quality
Punctuality
Communication
They did the job locally, around the corner, where they could find some shade. The job was done in the time suggested and all is well. Many thanks
16th July 2026
Nissan X-Trail Brake pads replacement - front (all)
Brake pads replacement - rear (all)
Overall
Quality
Punctuality
Communication
Honestly, I am super impressed with this service - got me out of a very sticky situation when my MOT was due the next day. Dawajan Was super friendly and got the job done really quickly. He also helped me out by giving some advice on other bits and bobs and explained everything so I could understand. Brilliant mechanic - thank you
15th July 2026
Toyota Yaris Brake shoes replacement - rear (all)
Overall
Quality
Punctuality
Communication
Very good but left without explaining further work required itemized on invoice receipt .
NeverlessI would use again. No garage hassle needed work all done on driveway.
11th July 2026
Ford Focus Clutch master cylinder replacement
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Punctuality
Communication
Dawa was brilliant. Easy communication beforehand, punctual and a quick, tidy and knowledgable repair.
6th July 2026
Toyota Yaris Starter motor diagnostic
Overall
Quality
Punctuality
Communication
Dawajan was very professional,he identified that the problem with my car was different that I told him and fixed it.He gave me some advice for future issues.
Definitely I recommend him as a trusted mechanic.
4th July 2026
Toyota Verso Front washer motor replacement
Windscreen wiper blades (front - all) replacement
Overall
Quality
Punctuality
Communication
The mechanic was friendly and seemed very knowledgeable as he was able to diagnose the problem as it was not what Toyota had told me. I was very happy with the work carried out.