Mainly Brakes , Scotland - East | ClickMechanic
(292 ratings)
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10 years professional experience
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774 completed bookings
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Active since September 2015
Qualifications
- IMI Level 3
Mainly Brakes , Scotland - East | ClickMechanic
Dale N
14th May 2018
Honda Accord Door handle replacement - rear (outer)
Overall
Quality
Punctuality
Communication
Dale is a friendly mechanic. He's good at his job and very helpful. However, because he's good he's also busy and, for me, he was quite late. I had a slot 1-3pm. And he arrived at around 4.
He called to ask if it was ok. I agreed.
I was charged with a visual inspection. No work was carried out. Part was required.
When part came in, I was told it would be fixed Saturday. He never showed. I got a call but missed it. No message was left.
I had to message him. It would then be Sunday 12pm.
1230pm I sent a message. Got reply saying was in his way.
As a courtesy Dale agreed to reduce the price
Now this is where I have to give him praise. He halfed the labour charge for second visit.
So here it is in short.
Don't expect him to arrive on time.
Expect him to do a good job and be fair with you.
I would say the overall experience was slightly above average.
The time factor is a big issue with me. Once can be forgiven, but it seems to be a constant thing.
If you are prepared to wait then you can't complain.
Read more
13th May 2018
Peugeot 307 Engine Warning Light Inspection
Overall
Quality
Punctuality
Communication
Dale is a star, very hard working and keeps you informed step by step. Dale is extremely polite and understanding, he goes out of his way to solve the problem a very knowledgeable mechanic.
9th May 2018
BMW 3 Series Supply and fit clutch and slave
Overall
Quality
Punctuality
Communication
Dale and stevie were wonderful and went above and beyond will recommend to friends and family will be using again most definitely
9th May 2018
Toyota Auris Auxiliary drive belt replacement
Fit water pump
Drain refill coolant
Overall
Quality
Punctuality
Communication
Dale was fantastic. Quoted fairly for the job, required further parts. Ordered and fixed the car the next day (Bank holiday weekend). Additional costs were transparent and well explained.
5th May 2018
Vauxhall Corsa Crankshaft position sensor replacement
Overall
Quality
Punctuality
Communication
Dale arrived on time,got the job done,car started first time,great job, crank shaft sensor car wouldnt start
4th May 2018
Fiat Punto Road spring replacement - front
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Was meant to be picked up Sat between 4-6 but didn't contact me until qtr past 4 to move the date of pick up to Mon. He was also told car was not drivable but drove it back to his garage anyway possibly causing more damage to the car before he'd even started fixing it. Repeatedly said he would text, call and send photos to keep me updated but never did. I had to initiate the contact every day just to find out what was happening. Now been sent a quote for additional work of 320 where I would be charged twice for the same part as on the quote it has listed "front pads" and then underneath "pads front" which last I checked was the exact same thing. Poor punctuality and extremely poor communication. I've asked for car back an he told me I had to phone him and he will try to sort something for me. This won't be happening and I want my car back ASAP so I can get a more reliable, punctual and trustworthy mechanic to help. Read more
3rd May 2018
Nissan Qashqai Brake discs and pads replacement - rear (both)
Brake pads replacement - front (all)
Overall
Quality
Punctuality
Communication
Dale kept me updated on when he'd arrive, was friendly and got the job done.
Well see use again.
2nd May 2018
Saab 9-3 Intake manifold replacement
Managed to repair part in car
Overall
Quality
Punctuality
Communication
Dale did my car exactly as I wanted I was worried handing my car over to stranger what have I done the job was very complicated ?
Don't know why I worried he took the car fixed the car and more brought it back happy days he is a real asset would recommend to every one
27th April 2018
Citroen DS3 Brake discs replacement - front (both)
Overall
Quality
Punctuality
Communication
dale and steven were really good. the only issue there was, was that the first set of brake disks they got were slightly to wide, they had to go back to where they got them from for a slightly narrower set. apart from that all good.
26th April 2018
Peugeot Expert Front wheel bearing (one) replacement
Track rod end
Overall
Quality
Punctuality
Communication
The mechanic Dale was very good he was pleasant and kept me informed on everything he had done definitely worthy of a 5 star rating.