The Automobile Association Limited , Lancashire | ClickMechanic

(143 ratings)
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20 years professional experience
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305 completed bookings
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Active since July 2023
Qualifications
- NVQ Level 3 Qualified
- IMI Member
The Automobile Association Limited , Lancashire | ClickMechanic
Aa M
4th August 2023
Kia Rio Brake pads replacement - front (all)
Brake pads replacement - rear (all)
Overall
Quality
Punctuality
Communication
Chris was fantastic, extremely friendly, knowledgeable and talked everything through as I had questions regarding the wheels.
3rd August 2023
Ford Fiesta Car Won't Start Inspection
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Communication
Honest and reliable - couldn’t fix the problem but gave a thorough diagnostic on the engine
1st August 2023
Land Rover Discovery Sport Brake discs and pads replacement - rear (both)
Brake pads replacement - rear (all)
Overall
Quality
Punctuality
Communication
Glenn didn’t let the torrential rain interfere with the job. He was happy to work with my schedule and was quick and efficient. Thanks Glenn
28th July 2023
Kia Picanto Diagnostic Inspection
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Punctuality
Communication
Very friendly, open and honest. Not much he could do but I would recommend him/them
28th July 2023
Hyundai i10 Brake discs and pads replacement - rear (both)
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Quality
Punctuality
Communication
Glenn from the AA was very prompt, efficient and friendly. Once he had finished what I'd wanted doing he took the trouble to have a general check of the car and spotted something I needed to get done at my next service.
26th July 2023
Audi A4 Brake discs and pads replacement - rear (both)
Brake pads replacement - rear (all)
Overall
Quality
Punctuality
Communication
Engineer was from the AA. Knew exactly what he was doing. Clean, well done job.
Very happy indeed.
Reply from Aa:
Thanks for taking the time to feedback - glad you were happy and look forward to helping you out in the future.
26th July 2023
Skoda Yeti Outdoor Starter motor replacement
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Quality
Punctuality
Communication
Glenn was charming, communicative and efficient. We were fully informed at every stage. He let us know his arrival time and estimated time of completion. Both were within estimate. We are very satisfied 😊
21st July 2023
Ford Transit Courier Starter motor replacement
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Communication
The mechanic was brilliant.
Knowledge, friendly , good banter and customer service
18th July 2023
Kia Picanto Windscreen/wiper washer jet replacement (both)
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Quality
Punctuality
Communication
Very friendly service. Prompt and efficient. Phoned several times before appointment to update me.
14th July 2023
BMW 3 Series Premium Pre-purchase Inspection
Overall
Quality
Punctuality
Communication
Overall good experience:
The vehicle inspection was done in detail and the "hidden" faults of the car were found. The person seems to be really competent in the field of automobiles and mechanics.
On the other hand, communication was non-existent: no response to messages sent via Clickméchanic or responses to SMS. It's a shame because it degrades the experience. For my part, I would have liked to discuss with the inspection before he went to see the car and also after to have his feelings.
In conclusion, I recommend for the technical skills of the person but not for his communication.
Reply from Aa:
I apologise for the lack of communication - we did try to call however, were unable to reach you on the number provided.
Glad you were satisfied with the technical skills.