Chris arrived within the allocated time to fit the brake pads and was very professional throughout. He was extremely friendly and approachable, taking the time to explain his findings clearly as he worked. The repair was carried out efficiently, and he made sure I understood everything he was doing. Chris also pointed out that the tracking on the car was out, which was really helpful advice and showed he cared about the overall condition of the vehicle, not just the job at hand. Overall, excellent service – friendly, knowledgeable, and trustworthy. I would definitely recommend him and wouldn’t hesitate to use his services again.