Qwickfix Limited , East Wales | ClickMechanic
(38 ratings)
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5 years professional experience
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124 completed bookings
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Active since June 2023
Qualifications
- Haldford technician t1
- T1
Qwickfix Limited , East Wales | ClickMechanic
Qwickfix L
21st March 2024
BMW 4 Series Timing chain replacement
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Quality
Punctuality
Communication
Mads was very friendly but respectful and so keen to do a good job. So many people didn’t want to take on this task (BMW timing chain replacement) but he was more than happy to do so and did a fantastic job. I really appreciated his regular communication using photos and videos. Old fashioned service from a younger man. So refreshing. I cannot recommend him highly enough.
11th March 2024
Land Rover Discovery 3 Timing belt replacement
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Communication
Gelu was terrific. He arrived on time . Kept me informed and had no problem doing the extra work that I needed. I want gelu to do more work that may need doing in the future. Thankyou very much.
26th February 2024
Mercedes-Benz E-Class Lower ball joint replacement - front (passenger side)
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Communication
Good communication throughout, great and swift service! Carried requested repair and additionally ran diagnostics removing an issue for free!
25th January 2024
Vauxhall Combo Full Service
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Communication
Happy with the service, mechanic was polite and punctual. Identified fault with van which needs to be repaired asap.
22nd December 2023
Renault Kadjar Full Service
Air conditioning regas (R134a Gas ONLY)
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Communication
Christian was very friendly and thorough. Great job for a very good price.
15th December 2023
Ford Kuga Wheel bearing replacement - front (passenger side)
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Communication
Great job. Finally, I can drive my car without that annoying noise from the wheel bearing. Would definitely use this mechanic again. Thanks!
22nd November 2023
Volkswagen Polo Starter motor replacement
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Punctuality
Communication
The mechanic arrived on time carried out the work, but before contacting me he took the money from my account. When I went to talk to him, it turned out the replacement part had not resolved the issue. I was disappointed that the money was taken before the mechanic talked to me.
When I followed up with the AA it turned out the work done was unnecessary as the original part still worked. I asked the mechanic to come back and re fit the part (as I was concerned the new part may not work due to something the AA said) they argreed to return and even phoned to say they were on the way and they never turned up or contacted me to say they weren't coming.
There has been no contact since.
Read more
Reply from Qwickfix:
Hi Amanda,
Thank you for you feedback, however :
1. The money never been collected without the job being completed as we are not able to.
2. We have never diagnosis your car, you have mentioned to our mechanic and as per your request on Clickmechanic app that (AA diagnosis your car with starter motor fault ) and we have change the part as per your request.
3. As soon we have change the part suddenly AA come back and diagnose the car again saying that the starter motor has been changed unnecessarily.
As we have mentioned new part which was fitted is under warranty .
Your feedback is really important to us and we will try to improve our self
Kind regards ,
Qwickfix
.
18th November 2023
Ford Fiesta Glow plugs replacement (all)
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Communication
excellent in every way, friendly, helpful and efficient, I was confident that he would be reliable
17th November 2023
MG ZS SUV Plug-in Diagnostic Inspection
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Communication
Lucien was very polite and explained what he had found.
Check Engine light now out.
16th November 2023
Ford Transit Custom Engine oil & filter replacement
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Quality
Punctuality
Communication
Very friendly.
Oil and filter change, reset oil change system message.
Job done, no drama.
Happy with the work.
Would use again.