Fitting brake pads whilst needed new discs without saying I’d struggle to get new discs without getting pads done again. So I’ve had to fork more money out to get pads and discs done together.

An exceptionally friendly chap who was right on time and carried out the work most expertly. Never used a mobile mechanic before but now it would be my first choice for price and convenience.

Yes everything fine arrived on time did job as requested parts abit pricey

Brilliant job, early and completed job to a 100% satisfaction. Quicker than time slot but ensure job was done to an excellent standard. Will use again 100%

Jacek was a really nice guy and did a quick and efficient job in the pouring rain. Very satisfied

Jacek
What a great guy, professional did a
Good job on time and quick , went that extra mile

And spent time explaining things after

Jacek was great! Arrived on time, was friendly and helpful. He was very respectful and put me at ease. Thank you.

Jacek was very friendly and quick to fix the problem, identifying the fault and fixing it within a couple of hours

Jacek was very nice and friendly very efficient Hopefully he can come back if i need a mechanic Jacek is your man

First of all, Jacek told me that the horn that was fitted in my car "has nothing to do" (to quote him) with a Nissan Qashqai. I checked this information and it wasn't the case, as we can find easily that the horn I had is the same as the one sold by buyers in eBay, for example, who are owners of the same car ;
I required the services of another mechanic, the next day, who confirmed to me that the horn I had in my car was normal and frequently used in Nissan ; he also checked it before me and the horn was working normally.
Jacek spent less than 15 minutes on the car and then announced me that he couldn't do nothing and that he tried to replace my older horn by the new one he brought, but it didn't work. He didn't do anything to try to understand where was the problem arguing with me later, on the phone, that he was just supposed to replace the horn and that he is not allowed by ClickMechanic to perform any other duty.
If it is true, the problem is also with ClickMechanic: you charged me (before cancellation, and 40 after cancellation for a job not done) 106 Pounds !!! But your mechanic is not allowed to try to fix my problem !!!
The mechanic I called after Jacek fixed my problem and took the time to explain to me in details what was wrong with my car and he also recommended to me so other works I should do on my car linked to the issue I had with the horn. It took him half an hour to identify where was the problem !
Besides this, Jacek proposed me an inspection to identify the problem and he sent to me the next day a quote for this 'inspection" of 76 Pound pretending that this tariff was generated by your server !!! So I went on your website to book an inspection by myself to discover that the tariff for the electrical inspection is 57 Pounds !!!
To ClickMechanic: if it is true that your mechanics are just allowed to strictly perform the duty they are sent for without trying, a minimum, to fix or at least to identify an issue when you charge customers 106 for a task that last no more than 15 minutes, you should amend your policy and your customer service. Read more