Mobile Auto Services , Merseyside | ClickMechanic
(105 ratings)
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7 years professional experience
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324 completed bookings
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Active since January 2023
Qualifications
- NVQ Level 3 Qualified
- City & Guilds Level 3 Qualified
Mobile Auto Services , Merseyside | ClickMechanic
Jamie A
1st December 2024
Renault Grand Scenic Glow plugs replacement (all)
Overall
Quality
Punctuality
Communication
Jamie arrived was friendly and got on with the job. Keeping me updated with progress.
18th November 2024
Dacia Duster Brake discs and pads replacement - front (both)
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Quality
Punctuality
Communication
I wasn’t home when they called to do the job so they dealt with my partner. But the job was completed and they came within the scheduled time frame. The brakes seem great again now!
8th October 2024
Peugeot 2008 Crossover Full Service
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Quality
Punctuality
Communication
My wife handed the key over after reqeust from mechanic. No further communication after that. Wife remained at home until I returned at 3pm. No sign of Mechanic or key. The key had been posted through letterbox. ? Was not told if work was being done on driveway or taken to a garage ? Service book was not requested.
Reply from Jamie:
I find the communication rating abit harsh, as we tried to ring but no answer and as requested by yourself after thart we text you to inform you we was on our way, and it states on our profile we are mobile mechanics so all worked is carried out on mobile basis, we arrived on time, completed the work and rang the ring door bell 5 times which would be on video on your door bell and knocked the door 3 times for which no answer, as there was a young child present I thought maybe he was sleeping or your wife was busy, so to make it easier for you I text you the moment we posted the key which you replied immediately, we couldn't find the service book and we don't go through glove boxes or personal possessions without prior consent, we could not contact your wife as there no answer at the door, we also offered to come back and complete the service book for you once you had it available.
I accept your review and hope you use this service again in the future, thank you
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5th October 2024
Peugeot 2008 Crossover Brake discs and pads replacement - front (both)
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Communication
Excellent service and happy with work carried out. Mechanic had good knowledge
3rd October 2024
Peugeot 208 Track rod end replacement (passenger side)
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Communication
Today I had my track rod end replaced on my peugeot. They turned up on time and got the job done.
The two lads were great will definitely use again.Thanks
26th September 2024
BMW 3 Series Starter motor replacement
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Communication
Honest helpful and really nice guys.
Couldn't be happier with the service from them.
18th September 2024
Ford Transit Custom Battery replacement (vehicles without stop/start system)
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Quality
Punctuality
Communication
Jamie and his mate sorted the pro blemish with my vehicle, I found the lads to be competent and they kept me informed of thier progress with the repair.
Will definately use Click mechanic again
11th September 2024
Kia Optima Vehicle Health Check
Brake discs and pads replacement - rear (both)
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Quality
Punctuality
Communication
Jamie was brilliant. Very easy to deal with. He was friendly and explained everything.
3rd September 2024
Ford Fiesta Battery replacement (vehicles with stop/start system)
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Communication
They were great. Couldn't have been more helpful. Arrived in the time frame, sorted the problem and gave good advice.. Have used CM before and will use them again..
19th August 2024
Ford Fiesta Water pump replacement
Alternator belt replacement
Timing Belt Labour
Overall
Quality
Punctuality
Communication
If I’d have pushed it to my nearest garage I’d have been fitter and so much full of pocket . First arrival .. trying to get in touch with . Parts provider but could not get through . So I had to pay for a return after being diagnosed then it could not be done ,,, so a third return … and loads of money later I get a fuckin bill …
Reply from Jamie:
Hi
Your first visit was a diagnostic which was on Wednesday Afternoon between 4-6pm which the water pump was diagnosed
Your second visit was the follow up work for the initial diagnostic of the water pump, upon arrival we stripped the engine down to be met with the timing belt tensioner attached to the water pump so the timing belt was needed for renewal once we disturbed it and it was on 96000 miles, you were offered the option to renew the belt or put the old one back on in which case you wanted a renewal, we did not have the timing tool available to carry on further with job which you were present and notified
Third visit we returned to complete the water pump and the timing belt which was authorised by yourself the day before, Work was completed and was signed off by yourself with a handshake
Absolute shambles of a review for no reason
.