Yes Simon was both and very helpful .
Simon completed the necessary diagnostic test and then communicated the faults and advised on how he would proceed addressing the issues.

Simon is a top bloke, great comms, the owner of the car said he was a lovely guy too. Thank you!

Really friendly and helpful. Gave me great advice and got the van up and running again.

Really friendly, communicated well and was clear about the issues with the car

First class service from Simon! Kept me informed throughout from booking to completion. Friendly and informative.
Great service thank you so much

Simon 100% Very knowledgeable, very helpful very polite and friendly. Simon your a top lad. Thank You.

Simon couldn't do a better job great contact and communication went out of his way to check the fitting and that faults were cleared

What a great guy told me alot about my car and helped me clear the problem from the car told me I needed a new battery if I had any other problems that he could help me with nice guy really

Simon is very professional and straight to the point , was very helpful and answered any questions I asked

Simon has been one of the most personable mechanics I’ve met, polite, on time and listened to my concerns about the car before the inspection. He checked everything, gave clear explanations and advice on what to do next.
The report he provided for me which was what I needed, had all the detail and I was able to send this to the dealer.