DMC Vehicle Solutions , Scotland - East | ClickMechanic
(182 ratings)
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9 years professional experience
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395 completed bookings
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Active since January 2023
Qualifications
- NVQ Level 3 Qualified
DMC Vehicle Solutions , Scotland - East | ClickMechanic
Dylan M
12th December 2023
Toyota Auris Diagnostic Inspection
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"Hello, I just wanted to express my dissatisfaction with the service provided by Click Mechanic. I booked a diagnostic appointment with the hopes that the mechanic would find and fix the problem with my car. According to the website, if the issue can't be resolved on the spot, there would be a £70 recovery charge and the car would be taken to the garage. However, the mechanic identified the issue with the clutch but left after 10 minutes, stating that he wouldn't be able to fix it. Now my car is still in the driveway, and I'm left without a solution. I reached out to Click Mechanic in the hopes of getting my car fixed. " Read more
Reply from Dylan:
Hi,
Thanks for your review,
Today we had you booked in for a diagnostic inspection, Only to find out what was wrong with your vehicle.. when I arrived we test drove your vehicle (found clutch slipping) and afterwards I checked under the bonnet for any fluid leaks etc from the clutch, I then checked to see if the parts ( clutch kit ) where available for me to purchase, as this is a specialist robotic gearbox ( Manual gearbox with automatic control unit attached ) these parts where not available, I made you aware due to the complexity of the job this would require a gearbox specialist or possibly the main dealer to carry out the repair.
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I don’t disagree we weren’t there for a very long time, but we quickly diagnosed the issue (What we had been called out to do) due to having many years experience in the motor trade, we looked into a solution for you to have your vehicle fixed ( even although not through our self’s )
I’m sorry you weren’t satisfied with your booking today, but I feel we carried out the booking in an professional and efficient manner therefore making this review a little unfair as we done what had been asked of us!
We wish you the best of luck moving forward with the repair of your vehicle, Again please accept my apologies on not being able to have your vehicle back on the road today but unfortunately some jobs are to complex for roadside repair..
All the best
Thanks
Dylan
Read more
12th December 2023
Honda Jazz Brake discs and pads replacement - rear (both)
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Dylan was really a life saver . Highly recommended. Really friendly and helpful.
6th December 2023
Volkswagen Transporter Interim Service
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Professional, efficient & polite!
Lads done an amazing job, left everything tidy on completion, were very informative about the current state of the under side the van.
Will be using Dylan & co again.
5th December 2023
Kia Sportage Battery replacement (vehicles without stop/start system)
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Dylan was excellent, kept me well informed on his journey and expected arrival time He was very pleasant and carried out the work quickly and efficiently very good service overall from this site 👍
5th December 2023
Toyota AYGO Fan belt replacement
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Dylan was a top man. Punctual, efficient and very friendly. A great job, thanks!
5th December 2023
Citroen Relay Premium Pre-purchase Inspection
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Dylan was great, punctual, knowledgeable and returned my questions promptly.
4th December 2023
Skoda Fabia Timing belt replacement
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Dylan was very friendly and knowledgeable and easy to communicate with in advance of the job. We are very happy with the work done. Great service - recommended!
4th December 2023
Nissan Pulsar Plug-in Diagnostic Inspection
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Dylan was great, I was kept up to date about his arrival time, very friendly, great knowledge, booked again for more work.
2nd December 2023
Citroen Grand C4 Picasso Battery replacement (vehicles without stop/start system)
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Dylan was brilliant in extremely cold weather, and got the job done, 1st class
29th November 2023
Ford Focus Auxiliary drive belt replacement
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Dylan was fantastic. Very polite, decent mechanic. Punctual and kept in contact beforehand with estimated times etc. Knowledgeable about what he was doing and advised on other matters, highly recommend 👌
I'm Dylan your local mobile mechanic.
I have always had a passion for cars from a very young age, hence my career choice.
I started out as an apprentice in my local independent garage working on a wide range of vehicles, plant and machinery. after 4 years and completing my apprenticeship it was time for a new challenge. A Volkswagen Dealership, this where I developed my skills and grew my knowledge even further. Until COVID-19 struck! I was put onto furlough. I had always wanted to become self employed and with all the extra time this was the best opportunity for me to go for it!
Fast forward 3 years I have never been happier!
I do occasional work for local dealerships through an agency inc - BMW, Kia, Peugeot, Mg, Suzuki, Volvo and VW
I am fully mobile and come to you at a convenient time and location offering a wide range of services.
Please don't hesitate to get in touch if you think we can help you. Read more