The Pit Stop , Scotland - South West | ClickMechanic
(31 ratings)
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39 years professional experience
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156 completed bookings
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Active since November 2022
Qualifications
- City & Guilds Level 3 Qualified
The Pit Stop , Scotland - South West | ClickMechanic
Graham M
10th September 2024
Mazda Mazda3 Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Just received my car back, not had time to check it out yet but everything else in the process seems good.
9th September 2024
Toyota PROACE Verso MOT with collection & delivery
Full Service
Overall
Quality
Punctuality
Communication
Very happy. Graham communicated quickly and clearly. Very happy with the garge.
8th September 2024
BMW X5 Suspension airbag replacement - rear (driver side)
Overall
Quality
Punctuality
Communication
Guys at the Pit Stop were first class, great communication and happy with the work carried out
7th August 2024
Ford Focus Interim Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
The Pitt stop were brilliant!! No hassle whatsoever, picked up my car, done the work and brought it back.
Friendly, courteous and polite.
Highly recommend and look forward to using them again for any future work needed.
Many thanks 😊
16th July 2024
Volkswagen Tiguan MOT with collection & delivery
Major Service
Overall
Quality
Punctuality
Communication
Pit stop were great from start to finish picked up and dropped off car with no issues all paper work recieved for all work carried out pleasent and easy to deal with.
19th June 2024
Vauxhall Mokka Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Booked Pit stop collection and return for a full service and MOT . The car was collected on time then I received a call saying I needed 2 front tyre but I wasn’t there to see this I agreed and paid for the tyres . When they collected my car I gave the driver my service booklet so it could be stamped and kept up to date . When I checked the service booklet it wasn’t stamped . Also when I checked the new tyres they were different brands from each other , this disappointed me .The receipt for the tyres had my name spelt wrongly and the address was wrong .
Reply from The Pit Stop:
Very disappointed to hear this But as always we keep all our customers updated at every stage It was my self who contacted the customer to let them know the situation it was Mrs Mclachlan who I may say was very polite and lovely at all times she had to relay the conversation both ways as aparantly mr mclachlan is hard of hearing altho saying that when dropping the vehicle off had a very good conversation with ourselves no problems But it was very clear Mrs mclachlan who apologised several times was getting very frustrated as she was stuck in the middle as to speak and relaying the conversation both ways but we handled his situation exactly the same as we do every one of our customers and will continue to do so as for the address I just took it from the information we had but apologies again .
11th June 2024
Nissan Note Brake discs and pads replacement - front (both)
Anti-roll bar drop link replacement - front (passenger side)
Anti-roll bar drop link replacement - front (driver side)
Overall
Quality
Punctuality
Communication
The Pit Stop team were understanding, punctual and kept me informed of what was happening. I will be using their services again and would recommend them to anyone looking for a reliable and competent mechanic.
14th May 2024
Jaguar XF Brake pads replacement - front (all)
Brake pads replacement - rear (all)
Overall
Quality
Punctuality
Communication
Good job and great service, picked my car up and dropped it off after the work was finished ,
will use them again
12th May 2024
Nissan Qashqai Brake discs and pads replacement - rear (both)
Vehicle Health Check
Overall
Quality
Punctuality
Communication
Yes but it’s better to be face to face, unfortunately I couldn’t be there when they came and bring the car
10th May 2024
Jaguar XF Alternator replacement
Overall
Quality
Punctuality
Communication
Considering the work turned out to be way more than expected Pit Stop did a good job