The Pit Stop , Scotland - South West | ClickMechanic

Book The Pit Stop

(26 ratings)

  • 39 years professional experience

  • 112 completed bookings

  • Active since November 2022

Qualifications

  • City & Guilds Level 3 Qualified

The Pit Stop , Scotland - South West | ClickMechanic

Graham M
Here at pitstop, we pride ourselves in quality work. We are your one-stop shop where we can assist you with all your vehicle needs. Some of the services we offer include servicing, MOT, brakes, diagnostics, alloy wheel refurbishment, tires, basically any mechanical, electrical, or bodywork you may need.
David
19th June 2024
Vauxhall Mokka Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication

Booked Pit stop collection and return for a full service and MOT . The car was collected on time then I received a call saying I needed 2 front tyre but I wasn’t there to see this I agreed and paid for the tyres . When they collected my car I gave the driver my service booklet so it could be stamped and kept up to date . When I checked the service booklet it wasn’t stamped . Also when I checked the new tyres they were different brands from each other , this disappointed me .The receipt for the tyres had my name spelt wrongly and the address was wrong .

Reply from The Pit Stop:

Very disappointed to hear this But as always we keep all our customers updated at every stage It was my self who contacted the customer to let them know the situation it was Mrs Mclachlan who I may say was very polite and lovely at all times she had to relay the conversation both ways as aparantly mr mclachlan is hard of hearing altho saying that when dropping the vehicle off had a very good conversation with ourselves no problems But it was very clear Mrs mclachlan who apologised several times was getting very frustrated as she was stuck in the middle as to speak and relaying the conversation both ways but we handled his situation exactly the same as we do every one of our customers and will continue to do so as for the address I just took it from the information we had but apologies again .

Florence
11th June 2024
Nissan Note Brake discs and pads replacement - front (both)
Anti-roll bar drop link replacement - front (passenger side)
Anti-roll bar drop link replacement - front (driver side)
Overall
Quality
Punctuality
Communication

The Pit Stop team were understanding, punctual and kept me informed of what was happening. I will be using their services again and would recommend them to anyone looking for a reliable and competent mechanic.

David
14th May 2024
Jaguar XF Brake pads replacement - front (all)
Brake pads replacement - rear (all)
Overall
Quality
Punctuality
Communication

Good job and great service, picked my car up and dropped it off after the work was finished ,
will use them again

Guillaume
12th May 2024
Nissan Qashqai Brake discs and pads replacement - rear (both)
Vehicle Health Check
Overall
Quality
Punctuality
Communication

Yes but it’s better to be face to face, unfortunately I couldn’t be there when they came and bring the car

Gerald
10th May 2024
Jaguar XF Alternator replacement
Overall
Quality
Punctuality
Communication

Considering the work turned out to be way more than expected Pit Stop did a good job

Joe
9th May 2024
Fiat Doblo Cargo Coil spring replacement - front (both)
Overall
Quality
Punctuality
Communication

Needed a coil spring replaced which they did no hassle. My main issue is that one of my wiper linkage parts is now broken - which they would have had to remove to access the top mount of the shock absorbers. There’s zero chance they could have missed this and now my wipers don’t sit flush because of the broken linkage part. Can’t say for definite they broke it but my wipers were fine before… They have also clearly rushed putting the engine covers etc back together - bits in the wrong place. seems like hastily done work that’s now a pain for me to solve.

Steve
6th May 2024
Tesla Model 3 Brake pipe replacement - rear (driver side)
Overall
Quality
Punctuality
Communication

Great, speedy and friendly service. Superb.

Work was carried out effectively and efficiently. Thanks

Gary
29th April 2024
SEAT Ibiza Brake discs and pads replacement - front (both)
Brake pads replacement - rear (all)
Shock absorbers replacement - front (pair)
Overall
Quality
Punctuality
Communication

Mechanic was 1st class all work done in great time kept me up to date with how work was progressing

Stuart
28th April 2024
Nissan Juke Clutch replacement
Overall
Quality
Punctuality
Communication

He was friendly and seen extra work that needed done and told me the things that were wrong and fixed them. It was completed on time and my car is running perfect. He showed me the parts that were taken out the car and replaced that another garage said were ok but we're in a dangerous condition. So I appreciate and am thankful I got that mechanic as if I kept going the way it was I could have had an accident. Top
marks for all in the garage and a big thank you too.

Gordon
5th April 2024
BMW 4 Series Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication

Happy with the service provided. Kept up to date with progress of service and MOT.