Regent’s Park Mobile Automotive Limited , Hampshire | ClickMechanic
(201 ratings)
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19 years professional experience
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531 completed bookings
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Active since May 2022
Qualifications
- NVQ Level 3 Qualified
Regent’s Park Mobile Automotive Limited , Hampshire | ClickMechanic
Dan C
5th June 2023
Ford Transit Premium Pre-purchase Inspection
Overall
Quality
Punctuality
Communication
The mechanic missed his initial appointment time which is fine. He contacted me and explained the siutation with an earlier job which was difficult. It was more the communication with the seller was poor (owner of the inspected vehicle). We rescheduled for Tuesday and gave one time to me and another time for the seller and showed up late.
He rang me after the inspection and was quite vague about the condtion of the vehicle. Kept saying 'it wasn't good and he's seen better'. When in actual fact he was giving me his opinion on the vehicle aesthetic and not the structural integrity and mechiancal working of the vehicle itself.
He said if he had the choice he wouldn't buy the vehicle himself. Later in the conversation though he did clarify that the vehicle was actually in pretty good condition with no major structural defects and that it run smoothly. His report was questionable considering he stated the rearview mirror was in 'good working condition' when there is no rearview mirror fitted. He forgot to read the vehicle mileage and so had to ask me for it so he could put it on the report. He did not pick up on the advisories which were outlined in the MOT that the vehicle underwent 2 days later (steering gaiter and suspension arm pin). The vehicle did pass the MOT. I question his experience with vans as he wasn't aware of the vehicle value and didn't pick up on the advisories. He didn't check seat upholstery because seat covers were fitted - an oversight in my opinion.
Ultimately I lost faith in the credibility of the report through my interactions.
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31st May 2023
Renault Clio Brake discs and pads replacement - front (both)
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Quality
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Communication
Dan was great, very knowledgeable and I would recommend him. Dan explained what he had done and gave me some great advise on car issues.
28th May 2023
Ford Transit Turbocharger replacement
Replace turbo intercooler
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Quality
Punctuality
Communication
Dan was brilliant. We had a few questions before and after the repair. Dan was very helpful and put our minds to rest.
Good all round.
Thank you
26th May 2023
Volkswagen Transporter Flywheel replacement
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Quality
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Communication
Great communication from Dan, arrived when he said and kept me updated whilst doing the job. Thanks
25th May 2023
Peugeot 207 Clutch replacement
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Punctuality
Communication
Dan has been first class from start to finish. He communicated prior to arrival and throughout the job. I will absolutely use this and his services again, very pleased with the speed, price and quality. Great job all round, thank you 👍👍
24th May 2023
Kia Rio Diagnostic Inspection
Replace crankshaft sensor
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Quality
Punctuality
Communication
Dan was able to inspect the vehicle & diagnose the issues quickly & repairs were completed the next day.
Excellent service & I would highly recommend.
22nd May 2023
Volkswagen Passat Timing belt replacement
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Communication
Dan arrived on time, was very efficient, fitted new cam belt and water pump. I would definitely recommend him.
Thank you. 👍
19th May 2023
Volkswagen Transporter Diagnostic Inspection
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Communication
Dan could not sort the problem with my vehicle as his plugged in reader could not interigate the issue with the adblue system therefore i now need to take my vehicle to my local VAG /VW agent to have the problem checked out and repaired.
Reply from Dan:
Whilst I appreciate that I was late due to traffic I feel the review was pretty unfair. I updated you to let you know that I was going to be late and you were OK with that. Unfortunately I can't help traffic.
With regards to your comments about me not sorting the problem with your vehicle, I also feel that was a bit misleading as the booking you made was for a diagnostic only. I diagnosed the problem to be with the adblue pump. However I was unsure whether the adblue pump came as part of the whole unit/ tank which I did advise you would probably be a Volkswagen main dealer job due to possibly needing coding which can only be done using Volkswagen specialist equipment.
18th May 2023
Peugeot 307 CC Replaced centre section on exhaust pipe.
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Quality
Punctuality
Communication
My mechanic was on time and carried out the work very quickly would highly recommend
14th May 2023
Ford Focus Clutch replacement
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Quality
Punctuality
Communication
Dan is highly recommended. Outstanding service. Great communication and went over and above.
We are a hard working, honest and reliable team and we pride ourselves on giving the very best customer care experience from booking through to completion of any work undertaken.