Regent’s Park Mobile Automotive Limited , Hampshire | ClickMechanic

(160 ratings)
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19 years professional experience
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425 completed bookings
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Active since May 2022
Qualifications
- NVQ Level 3 Qualified
Regent’s Park Mobile Automotive Limited , Hampshire | ClickMechanic
Dan C
3rd July 2023
Renault Clio Starter motor replacement
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Communication
Dan is an amazing mechanic and a credit to your company. Very efficient, knowledgeable, courteous and polite. He got the job done even though it started to rain and completed in good time. Dan is an all-round nice guy, friendly and a great communicator.
30th June 2023
Ford Fiesta Coil spring (road spring) replacement - front (both)
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Absolutely amazing. Nice and quick and tested the car to ensure it was all safe. Advised on my next steps and advised who to go see for those next steps for the best quality
25th June 2023
SEAT Ibiza Interim Service
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Friendly and quick, slight confusion over electronic vs hard copy of log book but sorted in the end.
20th June 2023
Volkswagen Passat Alternator replacement
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Dan was great, very knowledgeable and got the job done in a timely manner. Would definitely recommend Dan and Click Mechanic. Competitive pricing also
19th June 2023
Vauxhall Vivaro Clutch master cylinder replacement
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First class service from Dan - punctual and efficient. Highly recommended.
17th June 2023
Mercedes-Benz Sprinter Alternator replacement
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Dan had great communication skills and called us to keep us informed. He arrived within the time allocated and after a brief conversation, cracked on. A great, quick and professional service from start to finish.
15th June 2023
Volvo V40 Plug in diagnostic
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Dan was very professional and polite, and kept me informed of any problems that he found, and pointed me in the right direction.
8th June 2023
Jaguar XE Diagnostic charge
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Dan was excellent, arrived on time, very knowledgeable and helpful, thank you
6th June 2023
Volkswagen Scirocco Intake manifold replacement
Diagnostic Inspection, Found vacuum controlled manifold flap Inoperative. Replaced manifold. Cleared all codes in system road tested. Engine management light not returned. Re scanned and no pending codes found.
Major Service
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Dan was brilliant, very happy with the work carried out, explained thoroughly of what work had been done and what was wrong with the old parts.
5th June 2023
Ford Transit Premium Pre-purchase Inspection
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Quality
Punctuality
Communication
The mechanic missed his initial appointment time which is fine. He contacted me and explained the siutation with an earlier job which was difficult. It was more the communication with the seller was poor (owner of the inspected vehicle). We rescheduled for Tuesday and gave one time to me and another time for the seller and showed up late.
He rang me after the inspection and was quite vague about the condtion of the vehicle. Kept saying 'it wasn't good and he's seen better'. When in actual fact he was giving me his opinion on the vehicle aesthetic and not the structural integrity and mechiancal working of the vehicle itself.
He said if he had the choice he wouldn't buy the vehicle himself. Later in the conversation though he did clarify that the vehicle was actually in pretty good condition with no major structural defects and that it run smoothly. His report was questionable considering he stated the rearview mirror was in 'good working condition' when there is no rearview mirror fitted. He forgot to read the vehicle mileage and so had to ask me for it so he could put it on the report. He did not pick up on the advisories which were outlined in the MOT that the vehicle underwent 2 days later (steering gaiter and suspension arm pin). The vehicle did pass the MOT. I question his experience with vans as he wasn't aware of the vehicle value and didn't pick up on the advisories. He didn't check seat upholstery because seat covers were fitted - an oversight in my opinion.
Ultimately I lost faith in the credibility of the report through my interactions.
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We are a hard working, honest and reliable team and we pride ourselves on giving the very best customer care experience from booking through to completion of any work undertaken.