Japonica Cars , Hampshire | ClickMechanic

(100 ratings)
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24 years professional experience
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265 completed bookings
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Active since May 2022
Japonica Cars , Hampshire | ClickMechanic
Matthew C
17th September 2023
Hyundai i10 Clutch cable replacement
Overall
Quality
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Communication
Matt was on time and communication of arrival was excellent.
He just got straight on with the job in hand and it was done very quickly. He found another fault on my car as he repaired it and physically showed me what the issue was rather than just telling me it was there, I found this very reassuring after a previous not so good experience with a garage.
Absolutely fantastic service
24th August 2023
Vauxhall Zafira Intake leak fault, unable to rectify in 2hrs, charged as diagnostic only
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Quality
Punctuality
Communication
Matt was great. information supplied was very helpful i can now concentrate on trying something else
19th August 2023
Audi A1 Timing belt replacement
Exhaust gas temperature sensor replacement
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Quality
Punctuality
Communication
Mathew was great, called me the day before to check on diagnostic I had done to make sure he was getting the right part.
Turned up on time and out with the tools and cracked on with the job he came to do, sadly didn’t resolve all my problems but he stayed a while longer and checked a few more things and also had a quick look at my other car and gave me some advice. Nice pleasant chap who new his stuff. 👍
12th August 2023
Vauxhall Vectra Timing belt replacement
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Punctuality
Communication
Matthew was great, got the job done in pouring rain, worked hard and helped diagnose another issue so I can look into it.
15th July 2023
SEAT Ateca Dpf sensor change and bank one lambda sensor
Plug in diagnostics
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Quality
Punctuality
Communication
Very professional, answered my questions patiently and for me to understand.
Went over and above to get my car working as is should.
Thanks Matthew
11th July 2023
BMW 5 Series Diesel particulate filter (DPF) physical clean and regeneration
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Quality
Punctuality
Communication
Matt was excellent and got to the bottom of the issue which was resolved quickly. Recommended.
11th July 2023
Ford C-MAX Water pump replacement
Water pump pulley replacement
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Punctuality
Communication
From start to finish Matt was great. Brilliant communication from the moment we booked. Very knowledgeable and friendly. Would highly recommend him. Thank you so much again
6th July 2023
Mercedes-Benz SLK Diagnostic Inspection
Replace offside front abs/stability sensor
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Quality
Punctuality
Communication
Excellent job, very satisfied.
The problem was diagnosed quickly and damaged sensor replaced.
4th July 2023
Audi A3 Clutch master cylinder replacement
Overall
Quality
Punctuality
Communication
Matthew was prompt, polite and kept the work area very tidy. He called 24 hours before to check the issue and kept me updated as to his arrival time.
4th July 2023
Nissan Qashqai+2 Return visit to fit broken intercooler pipe
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This feedback is specifically for the mechanic Matt (Hampshire) as ultimately he is the face of the business and other than the booking (which was relatively faultless and cheaper than other quotes) I cannot comment further on Click Mechanic. Matt has been amazing throughout, throughly checked the vehicle and correctly DISCOUNTED another MECHANICS diagnosis. What more could you ask for?! He refused to do and charge me for what the other mechanic said needed done as it wasn’t needed and fixed the actual problem instead. Thank you! I would certainly choose you, as a person, again in future!
TCD cars (self employed) 2004-2012 - Car Repair, maintenance.
LACC Country cars 2012-2016 Car repair, maintenance and mechanical prep
Japonica Cars 2016-date Diagnostic, maintenance, repairs and pre sale mechanical preparation.