MOT VILLAGE , London | ClickMechanic

Book Umer

(23 ratings)

  • 17 years professional experience

  • 155 completed bookings

  • Active since January 2022

Qualifications

  • NVQ Level 3 Qualified
  • City & Guilds Level 3 Qualified
  • ATA Level 3 Accredited
  • IMI Member

MOT VILLAGE , London | ClickMechanic

Umer B
Here at MOT Village we have been running for the last 8 years with our skilled mechanics.
We specialise in Class 7 heavy goods.
Our customers will always be our first priority.
And we make sure to provide professional service.
We'll take care of you here as the customer is always right.
Roi
6th July 2023
MINI Mini Clubman Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication

Overall, it wasn’t the easiest of experiences.
- they arrived and delivered the car later than agreed
- they failed my MOT on an issue with a tyre, when Halfords said it’d pass, which makes you feel like they looked for somewhere to fail me
- they gave me an advisory for having a car seat in the car basically … but not one had anyone asked me to remove it
- I obviously said yes to the new tyre, as I wouldn’t have been able to drive the car, but they didn’t tell me anything about the tyre e.g. which tyre they put on
- I also didn’t love that it was also a whole day thing, where I’ve had other service/MOTs where I drove away in a couple of hours….

Molly
7th February 2023
Nissan Note MOT with collection & delivery
Major Service
Overall
Quality
Punctuality
Communication

Umer was communicative, prompt and professional. This was by far the easiest MOT experience I’ve had, I’d recommend this garage and his services to anyone in the Croydon area. My car also came back sparkling clean inside and out which I wasn’t expecting!

Ricky
14th November 2022
Fiat Fiorino MOT with collection & delivery
Full Service
Overall
Quality
Punctuality
Communication

Turned up the time they said kept me informed during the day and dropped it of couldn't be happier would highly recommend

Mem
18th October 2022
Audi S3 MOT with collection & delivery
Interim Service
Overall
Quality
Punctuality
Communication

Friendly yes. Turned up on time. However, was told Mot and Service was completed when I phoned in the afternoon and that I would have my car back within an hour or so! Not the case. After many phone calls, finally got a reply and car returned to me after 18:15. On switching it on - a warning single popped up ‘oil change needed’!
Had to call them out to turn it off!

Charlotte
17th September 2022
Hyundai i30 MOT with collection & delivery
Overall
Quality
Punctuality
Communication

Late to collect and deliver my car making me late for work, no updates given, had to chase up to ask where my car was & then got hung up on before I could ask my next question. I've been overcharged and had no reply to resolve the issue. Do not recommend

Reply from Umer:

Dear Charlotte

I replied to you that clickmechanic will refund you your funds. Talking about apology we had to air out your vehicle hours before our driver could get in thats how bad your car smelled, we were actaully shocked that out driver even drove your vehicle to the garage. Please have consideration for others as its a health hazard. The state your vehicle was in it smelled so bad and was full of flies.

We request you next time you take your vehicle to other garages please be considerate of there health.

Regards
MOT VILLAGE

Martin
9th August 2022
Ssangyong Tivoli Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication

The actual mechanic was on holiday and his brother turned up to collect the car

Elizabeth
2nd August 2022
Ford Focus Major Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication

Work was done quickly and car collected and returned efficiently. I appreciated the email confirmation of the MOT passing and MOT certificate as well as the service documentation.

Jacqueline
19th July 2022
Mercedes-Benz C-Class MOT with collection & delivery
Full Service
Overall
Quality
Punctuality
Communication

Excellent service, good communication and helpful with their advice. Would certainly recommend this garage.

Jo
30th June 2022
Vauxhall Corsa MOT with collection & delivery
Full Service
Overall
Quality
Punctuality
Communication

Good communication: kept me up to date and informed throughout as to when they would be arriving to collect my car and when they would be returning it following MOT.
Although I have not yet driven my car following its service, the paperwork following the MOT and service seems to be clear and thorough.
MOT Village seems to operate in a professional way.

Rodney
14th June 2022
Vauxhall Corsa Car Won't Start Inspection
Diagnostic Inspection
Overall
Quality
Punctuality
Communication

Umar was very helpful nice guy couldn't repair the car but found the fault cheers