Greenlite Automotive , East Wales | ClickMechanic

(223 ratings)
-
25 years professional experience
-
920 completed bookings
-
Active since January 2021
Qualifications
- City & Guilds Level 3 Qualified
- The good garage scheme
- RAC Approved Garage Member
- Autofirst Network Member
- IMI Member
Greenlite Automotive , East Wales | ClickMechanic
Sean D
7th August 2023
Vauxhall Astra Battery replacement (vehicles without stop/start system)
Overall
Quality
Punctuality
Communication
Friendly. Professional. Quick. Happy with work done. Arrived on time. Cugifigjvjcjcjvncjcncjcncj
Reply from Sean:
Hi thanks for your quick and kind honest review it goes very far for our future customers we appreciate every review left for us
Stay safe greenlite automotive
5th August 2023
Ford Focus MOT with collection & delivery
Full Service
Overall
Quality
Punctuality
Communication
Sian was excellent, very punctual and friendly. Will definitely use again.
Reply from Sean:
Hi Rachel thanks for your kind and honest review it really does help us improve our service to future customers we are glad you were happy
Stay safe greenlite automotive
27th July 2023
Volkswagen Transporter Brake discs and pads replacement - rear (both)
Overall
Quality
Punctuality
Communication
Made quick work of a not so simple job. Dealt with ceased
Callipers and pins without complaint, friendly and informed.
He’s the mechanic you wish owned the local garage!
Top bloke
Reply from Sean:
Kelvin what can I say top bloke with a top van
Thanks for your kind and honest review it goes so far as that's what people look for without meeting us
It's people like you we depend on and we like to work for even in the situation we were in today you were patient and understanding thank you
Stay safe
The greenlite team
27th July 2023
Volkswagen Scirocco Standard Pre-purchase Inspection
Overall
Quality
Punctuality
Communication
Sean was great. Inspected the car really well and was super helpful over the phone and gave me some great advice. Would definitely use again and highly recommend.
Reply from Sean:
Hi Harry although I didn't meet you it was nice to.deal with you
Your honest and kind review means the world to us and it really does go along way thanks for using our services and we hope the car serves you well
Stay safe
The greenlite team
26th July 2023
Mercedes-Benz C-Class Car Won't Start Inspection
Overall
Quality
Punctuality
Communication
Am not happy with the work.
Is just like throwing money into the bin .
First he was supposed to diagnose the car for a fault, he came and did nothing and assumed a fault .
Gave me a price to fix it.
He came to fix the fault , he now diagnose what he should have done the first time , now he collected money for fault he could not still fix.
Am really terrified because I was there and I don’t think he is knowledgeable enough.
Reply from Sean:
Hi ambrose we are very sorry you were not happy with the service provided this time by ourselves
The mechanic that attended your vehicle should of had all the diagnosis equipment he needed to carry out yhe job in hand but please understand that the job you had booked was only an inspection and not to be fixed on the day
I tried to offer extra help to you but you were not willing to accept it instead you were being very intimidating with your friends making my member of staff feel very vulnerable at the time he was at your property this is why he was constantly on the phone to me so I could make sure he was ok
But please don't think I'm having ago at you I'm not and everybody is entitled to an opinion I had dealt with you on the phone myself and you were not very pleasant to me either so I'm very sorry for your experience but it was not our lack of knowledge it was you expecting your car fixed for £7.
1.00 when parts alone were over £200.00
We hope you have a nice day
Please stay safe
Greenlite team
Read more
24th July 2023
Renault Scenic Car Won't Start Inspection
Overall
Quality
Punctuality
Communication
Sean was great, friendly, informative of everything, explained everything to me really pleased that he gave us a honest review of what was wrong and how much it would cost to repair
Reply from Sean:
Hi Tracey it was great to meet you today I'm so sorry to have given your car the kiss of death but facts are right in front of us
I hope you have luck in finding another car soon and thanks for your kind honest review it goes along way
Stay safe
Greenlite team
20th July 2023
Volkswagen Transporter MOT with collection & delivery
Interim Service
Overall
Quality
Punctuality
Communication
Sean did a good job, picked up and dropped off my van with no drama. Explained what might need worked on for the next MoT and was a friendly chap
Reply from Sean:
Hi Ricky it was nice to meet you today
I'm glad your happy with everything you received from us
Your review means alot to us and it really does go along way
Thank you once again
Stay safe
Greenlite team
16th July 2023
Skoda Octavia Diagnostic Inspection
Overall
Quality
Punctuality
Communication
Sean arrived on time and quickly made a diagnosis of the fault. He then worked diligently to resolve it for the price quoted. Highly recommended!
Reply from Sean:
Hi Simon thank you very much for your kind and honest review
And at least we got there in the end and your back on the road you were kind caring and very patient whilst we dealt with some very awkward and stubborn corroded bolts
Simon thanks again
Stay safe
Greenlite automotive
15th July 2023
Ford Focus Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
the mechanic friendly the work was carried out fine i have been using clickmechanic for a few years to do my service plus mot i have no problem i will use them next ,
Reply from Sean:
Hi Brian we are glad you were happy with everything
Thank you for your honest review it goes along way for us smaller garages
We hope you have another happy year of cheap motoring
Stay safe
Greenlite team
12th July 2023
Peugeot Boxer Premium Pre-purchase Inspection
Overall
Quality
Punctuality
Communication
Sean was amazing! He was really friendly and helpful, he explained everything really clearly and was very patient. The Seller was equally impressed with Sean, and I would definitely recommend him!
Reply from Sean:
Hi Anna 1st off thank you very much for your custom and your very honest and kind review 2nd we are glad to be of service for you we hope the van serves you well if you did buy it and I'm glad ghe seller was OK he seemed a good bloke
Please stay safe
Thank you greenlite automotive