Carbon Pro Limited , Herefordshire | ClickMechanic
(103 ratings)
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38 years professional experience
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229 completed bookings
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Active since May 2020
Qualifications
- NVQ Level 2 Qualified
Carbon Pro Limited , Herefordshire | ClickMechanic
Jason H
21st January 2026
Ford Focus Fuel filter replacement
Overall
Quality
Punctuality
Communication
His personal skills were very good. Most mechanics aren't usually great at communication. He was friendly and approachable and it was easy to interact with him and his open friendly style made it easy to ask any questions I had.
He was informative and on the phone he explained everything about what the car needed. It was very clear in my mind What he'd done and had to do.
The car is running OK.
I found him miles better than a conventional garage.
I wish I'd used this service earlier.
I'll be honest: I've changed garages a few times because I wasn't happy with some aspect of their service.
I wanted to just stick with one person for ease of my time.
The whole experience was like a breath of fresh air partly because a lot of garages aren't good at customer service.
I would definitely use Jason again for my car repairs.
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Reply from Jason:
Thank you so very much.
I’m taken back
By your very kind words and the time spent completing this feedback.
I’m so Glad That you like how we operate our business and customer interaction.
We purposely style our company ethos
Around being
Completely
Different to the garages out there who just want Your money and offer Nothing in return.
Once again thank you so much.
I look forward to seeing you on the future.
Jason, Joanne & Jordan
Carbon Pro Ltd on behalf Of ClickMechanic
19th January 2026
Renault Clio Brake discs and pads replacement - rear (both)
Track rod end replacement (driver side)
Track rod end replacement (passenger side)
Overall
Quality
Punctuality
Communication
Jason was excellent in all the work he did on my car. I would highly recommend with out hesitation. Will definitely use Jason again.
Reply from Jason:
Thanks so much.so glad you’re satisfied with our services.
Take care and see you again.
19th January 2026
Abarth 595 Tyre fitting
Overall
Quality
Punctuality
Communication
No problems witht he work. Turned up a bit late but I can appreciate that stuff gets in the way … Cheerful and polite, which helps
Reply from Jason:
Thank you for your feedback, and so sorry for being behind on the day. Unfortunately circumstances beyond our control caught us out slightly.
I hope to see you in the future.
19th January 2026
Hyundai i30 Plug-in Diagnostic Inspection
Overall
Quality
Punctuality
Communication
.jason thorough in the work that he did and explained everything clearly to what the issue was with the car .
Reply from Jason:
Thank you so much for your kind words, and so sorry it wasn’t any better news that I could have given you.
18th January 2026
Mercedes-Benz E-Class Diagnostic Inspection
Vehicle Health Check
Overall
Quality
Punctuality
Communication
A true gentleman with vast knowledge. I could not have wished for a better service. Communication outstanding! Thank you so much.
Reply from Jason:
Hi Carl.
You are absolutely welcome.
We take pride in surpassing our customers expectations.
Thank
You so much for using ClickMechanic and Carbon Pro Limited.
18th January 2026
BMW 3 Series Diagnostic Inspection
Overall
Quality
Punctuality
Communication
Jason was very good I loved his service. He was knowledgeable and very friendly.
Reply from Jason:
Hi.
So sorry we were late today due to problematic previous job, we did keep you in the loop.
Great to meet you today.
Thanks for great feedback.
17th January 2026
Volvo XC60 Brake discs and pads replacement - rear (both)
Overall
Quality
Punctuality
Communication
Jason picked up the vehicle on time from my house, I was kept informed at every stage of the repair, and the car was returned on time back at my house with the work completed to a very high standard. Overall Im extremely pleased with carbon pro they have saved me hundreds of pounds off the price quoted by Listers Volvo and completed in half the time. I will definately be using Carbon Pro again.
15th January 2026
Fiat Doblo Cargo Plug-in Diagnostic Inspection
Overall
Quality
Punctuality
Communication
Jason knew what the issue was after I gave him a brief description of what had happened and what I had done up to then.
Jason took time to explain everything.
After 15 mins his computer confirmed everything, fault codes cleared and everything working as it should.
Many thanks.
Reply from Jason:
Good morning.
Thank you for your very kind words.
I appreciate feedback as it shows we are continuously doing our job right and primarily that you as the customer is happy.
Thanks once again, an welcome to the family.
Jason, Jo & Jordan
13th January 2026
SEAT Arona Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Jason and Joanne were brilliant. Very quick to respond to queries, arrived on time to take the car and provided a run down of the work on drop off. I will definitely be coming back!
Reply from Jason:
Thank you so much.
So glad you enjoyed the service you received.
Hope to see you again soon.
Jason, Joanne and The team at Carbon Pro Limited
11th January 2026
Ford Transit Custom Brake discs and pads replacement - front (both)
Overall
Quality
Punctuality
Communication
Jason great communication will definitely use again, anyone skeptical about letting someone take your vehicle to there workshop or coming to house to complete repairs should not be this service is provided with quality
Especially Jason highly recommended
Reply from Jason:
Hi Rob.
Thank you so much, I’m so glad you’re happy with our service. I look forward to seeing you again in the future.
Regards
Jason
Our primary Business is for Car & Van Remapping To your tailored requirements & all things DPF related.
Try one of our famous Engine Carbon Cleans for £55.00
We also offer Servicing and generalised repair work to exceptionally High standards.
We are the areas best suppliers & Fitters of new tyres, from budget to premium, you chose and we’ll beat anyone’s genuine quotes.
Give us a try you won’t be disappointed and have money left in your pocket too.
We offer payment assist interest free plans too with up to 6 month’s to pay, and to help take the burden away from finding all of the money straight away.
Only light searches are made with a very high percentage of our customers in excess of 97% pass the check with no problems at all.
Then spread the cost over 4 or 6 months.
We offer Complementary hot & cold drinks in our lovely cozy Customer retail zone. with free WiFi access.
Give us a try we are multi
Award winners for best independant garage and for customer services.
Jason Hardman
Director.
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