Carbon Pro Limited , Herefordshire | ClickMechanic

(41 ratings)
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35 years professional experience
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89 completed bookings
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Active since May 2020
Qualifications
- NVQ Level 2 Qualified
Carbon Pro Limited , Herefordshire | ClickMechanic
Jason H
7th August 2025
Audi S3 Crankshaft (CKP) position sensor replacement
Overall
Quality
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Communication
The mechanic was knowledgeable but knowledge needs to be put into action, this never happened. Today's date is the 7th of August and my car is still undrivable and as been since the 22nd of July.
I am still no further forward.
I would also like the camshaft sensor that I payed for returned to myself . New or old.
Many thanks for your assistance
Reply from Jason:
Sir you car turns up more and more problems with each visit.
I have 36 years of experience which will hands down beat YouTube!.
It’s no one’s fault your car is almost beyond repair.
We Come for one Booking and go away with another one.
Sorry you feel I have on some way let You down but becoming personal with me is an insult
Into everything we have done for you.
I will never rebook any work with you for the future so please Stop allocating me. I’m rubbish sir…. Your words.
I pride my service and have won several National and regional awards for customer service and quality of work.
Please see my feedback before you make very rude and unprofessional Remarks which slander My character.
Again tonight you have requested me for work. Please Kindly stop this.
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6th August 2025
Kia Sportage Full Service
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Jason was really good and did a fantastic job with the service of my car, and easy to talk to and understand with the other things the car needs, very helpful and will 100% use Jason again when I can afford to. Thanks for everything
Reply from Jason:
Hi Haydn.
Was an absolute pleasure to meet you today and service your car.
I hope we see you again in the future.
Best regards
Jason
4th August 2025
Jeep Renegade Full Service
MOT with collection & delivery
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Communication
Jason was excellent. Very friendly and polite and did a wonderful job. Will use again, thankyou!
Reply from Jason:
Bless your heart thank you so much for your lovely feedback, I really appreciate it.
It’s a pleasure looking after our New customers.
Jason
4th August 2025
Skoda Superb Full Service
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Communication
Jason was great! Got the work done quickly and efficiently. I would recommend him to anyone and will definitely be using him again.
Reply from Jason:
Thank you so very much for your kind words.
We appreciate all our customers and pride ourselves in 1st class satisfaction
3rd August 2025
Ford Kuga Diagnostic Inspection
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Communication
Jason was absolutely amazing and within 5mins had diagnosed the problem with the car. Just waiting for the reply to get the work carried out by Jason from click mechanic.
Never using a garage again as Click Mechanic is completely trustworthy ❤️
Reply from Jason:
Hi both.
It was a pleasure meeting you at the weekend.
Thank
You for entrusting Click Mechanic and Carbon Pro to assist with your vehicle.
29th July 2025
Subaru Forester Diagnostic Inspection
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Communication
Jason was amazing and I’m very very happy with the work carried out. Jason is obviously very knowledgeable and punctual. The process explained perfectly and in a very friendly manner
Reply from Jason:
Hi and thank you so much for leaving feedback.
We appreciate everyone’s work.
26th July 2025
Audi S3 Check Engine oil pressure
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Communication
Really pleased with Jason and his apprentice. Nice pair of gents who will get repeated custom from myself.
Many thanks gents
Reply from Jason:
Thank you so very much for your lovely feedback.
It’s so appreciated when customers are prepared to use their time to say such positive Comments.
22nd July 2025
Mazda CX-5 Diagnostic Inspection
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Communication
Pleased with the work Jason carried out, he was very friendly and knowledgeable and clearly explained what the problem was and how to fix.
Reply from Jason:
Aww thank you so much for your lovely feedback.
Without great customers we don’t have a business.
Thanks so much.
Jason
22nd July 2025
Peugeot Partner Diagnostic Inspection
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Communication
Jason was great, knowledgeable, helpful and explained any problems he found. Couldn't make the day that was booked but turned up on time the next day that was rescheduled, good communication.
Reply from Jason:
Hi Kyle.
Thanks for your feedback.
My sincere apologies for the delay in booking, unfortunately it was beyond our control.
Was great to meet you.
Hope to see you again in the future.
Jason
18th July 2025
BMW 3 Series Brake discs and pads replacement - rear (both)
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Quality
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Communication
Jason is a nice bloke. Rang me to let me know he was coming and done a quick and reliable job. 100% recommend him. Definitely use him again when i can.
Cheers jason.
Reply from Jason:
Thanks so much for your lovely feedback.
It was a pleasure doing the work for you.
We also offer Servicing and generalised repair work.
We are the areas best suppliers & Fitters of new tyres, from budget to premium you chose and we’ll beat anyone’s genuine quotes.
Give us a try you won’t be disappointed and have money left in your pocket too.
We offer payment assist interest free plans too with up to 6 month ls to pay, to help take the burden away from finding all of the money straight away.
Only light searches are made with a very high percentage of our customers pass the check with no problems at all.
Them spread the cost over 4 or 6 months.
Complementary drinks available in our waiting area with full WiFi access.
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