JNC Group Ltd T/A JNC Automotive , London | ClickMechanic

Book Jnc

(65 ratings)

  • 15 years professional experience

  • 172 completed bookings

  • Active since March 2020

Qualifications

  • NVQ Level 2 Qualified
  • Ev training

JNC Group Ltd T/A JNC Automotive , London | ClickMechanic

Jnc A
We pride ourselves on the reputation we have built.

Honesty, Integrity with a keen interest & can do attitude.

No job too small, No task too big.
Kevin
10th June 2021
Volkswagen Crafter Diagnostic Inspection
Overall
Quality
Punctuality
Communication

Marcel was excellent, diagnosed the problem and found a solution by working the problem. Great service and I'm back on the road in 2 hours, thank you JNC

Jonathan
24th March 2021
BMW X5 Suspension airbag replacement - rear (driver side)
Suspension airbag replacement - rear (passenger side)
Overall
Quality
Punctuality
Communication

Brilliant. Nice man, knew his stuff, came with the right parts, great job....
Brilliant. Nice man, knew his stuff, came with the right parts, great job....

Paul
13th March 2021
Peugeot 107 Indicator column switch replacement
Overall
Quality
Punctuality
Communication

The mechanic arrived well within the time window, was friendly, knowledgeable and the work was completed within an hour of arrival.
Very happy and would recommend to anyone.

John
11th March 2021
Audi TT Roadster Electric window winder mechanism replacement - front (passenger side)
Overall
Quality
Punctuality
Communication

Unfortunately this was not my best experience of Click Mechanic, a service that i have used for most of my car servicing and repairs for the last 3 years. I posted the job (to repair a passenger door electric window that wouldn't close) on Sunday evening and JNC took on the job saying they could do the work on the following Tuesday, which was good as the weather was forecast to be dry until the Wednesday. On Tuesday however i was informed that they couldn't get the parts until Wednesday. On Wednesday i was told the part had arrived and they would be fixing it that afternoon. The afternoon came and went and there was no answer from JNC's phone number. I raised the issue with Click Mechanic and JNC responded saying that the wrong part had been delivered. Wednesday night and Thursday it was windy and rainy so the passenger side interior of the car got quite wet. Jamie from JNC eventually arrived at around 4pm on Thursday. In fairness Jamie was apologetic and carried out the work very quickly and efficiently, it was just a shame that it was 3 days later than originally offered and i would not have given them the job if they had told me they would not be able to do it until the Thursday. Read more

Reply from Jnc:

What you have failed to mention here is the fact I contacted you on Monday (the day before the appointment) to see if we could temporarily close the window until the part arrived. Unfortunately you were out of the area so we could not do this. I advised you at that time there was a chance the part might not arrive for the arranged appointment and that I would contact as soon as it did.
This was further delayed due to receiving the wrong part.

Saeed
11th March 2021
BMW X3 Standard Pre-purchase Inspection
Overall
Quality
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Communication

The pre-purchase inspection report was excellent and the discussion with the engineer was really helpful. However, I am a bit perplexed by the fact that the exterior pics showed signs of scuffs and damage but the report was marked as 'excellent' and 'condition like new'. Not sure how that is possible when there are signs of damage.

Reply from Jnc:

Thanks for your feedback.
In response to your concern, that part of the report is merely a multiple choice tick box. The bodywork on vehicle in question would be considered above average for the age. I described the marks over the phone as well as sending pictures in the complete report.



David
10th March 2021
Nissan Micra Car Won't Start Inspection
Interim Service
Overall
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Communication

The mechanic was very good at communicating what he was going to do, performing the service and furnishing advice should the problem arise again,

Peter
28th February 2021
Jaguar XK8 Diagnostic Inspection
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Punctuality
Communication

Mechanic was everything I could want, turned up on time, identified the problem and resolved everything, within the estimated time frame. I wouldn’t hesitate to recommend this service, and would use it again for sure.

Peter
26th January 2021
Land Rover Range Rover Sport Diagnostic
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Communication

Absolutely amazing service. A real pleasure to deal with. Highly recommended 👌

Rhonda
18th December 2020
Mazda Mazda2 Diagnostic Inspection
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Communication

Jamie turned up late but that was due to him being late on another job not his fault
Jamie was very knowledgable he got straight to it and explained what may be wrong with my car he was very friendly and professional at the same time would recommend him anytime

Senthamizh
7th December 2020
Volkswagen Touareg Diagnostic Inspection
Overall
Quality
Punctuality
Communication

The mechanic is so brilliant and fixed the issue very quickly. I can see that he has very good knowledge about cars. His communication was very clear and very polite. I highly recommend him for your car.