Mobile Auto Assist , Scotland - South West | ClickMechanic

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(120 ratings)

  • 25 years professional experience

  • 320 completed bookings

  • Active since March 2020

Qualifications

  • City & Guilds Level 3 Qualified
  • Mot Tester Classes 1,2,4,5 & 7
  • Mot Authorised Examiner
  • Scottish Motor Trade Association

Mobile Auto Assist , Scotland - South West | ClickMechanic

Ian M
Hi, I have owned and run my own business for over 10 years. Previous to this, I had several years employment with a range of different Franchises including Ford, Vauxhall, Iveco, Fiat, Alfa Romeo, and Finally Mercedes.
I Have excellent Diagnostic skills, tracing faults and finally carrying out repairs or replacing parts that are required, I take great pride in every job I do.
Sandra
7th April 2020
Volkswagen Polo Check EML on, requires service, inspection light on.
Requires a full engine service before any more investigation
Overall
Quality
Punctuality
Communication

Ian was very helpful. He did a great and tidy job. He was very patient explaining everything in detail. I am happy to book him again. Hasslefree service. Would recommend him.

Reply from Ian:

Thanks for the review, no problem at all!!!

Jardine
7th April 2020
BMW 3 Series Alternator replacement
Overall
Quality
Punctuality
Communication

Ian lovely guy very good at communicating plus very knowledgable about our type of car and other vehicles nothing was any trouble to him he and his van were clean and very tidy will certainly use him again keep up the good work Ian.

Reply from Ian:

Thank you for amazing review. I try my hardest to keep a very high standard for all my customers. Thanks again!!!

John
6th April 2020
Vauxhall Astra Alternator replacement
Overall
Quality
Punctuality
Communication

Ian was prompt courteous and knowledgable. He done a great job and got me back on the road quickly. I would definitely recommend Ian .

Reply from Ian:

Thanks again John, no problem at all, if you require us in future please get in touch!

Robert
6th April 2020
Fiat Punto MOT with collection & delivery
Full Service
Additional repair time
Overall
Quality
Punctuality
Communication

Ian was very professional and carried out the required work in a timely and courtious manner, I would not hesitate to use Ian for any further work required.

Reply from Ian:

Thanks Robert, no problem at all. Please don’t hesitate to get in touch if u need me.

Dawn
3rd April 2020
Nissan Micra Coil spring (road spring) replacement - front (both)
Overall
Quality
Punctuality
Communication

Communication excellent throughout. Punctual and very knowledgeable. Would not hesitate to use again in future. First class.

Reply from Ian:

Hi Dawn, it was no problem, it was just another day on the job for MAA!!!

John
2nd April 2020
Mitsubishi Shogun Battery replacement (vehicles without stop/start system)
Overall
Quality
Punctuality
Communication

Ian contacted me to confirm the time he would arrive but on arrival he had the wrong battery and had to get a replacement. Clearly in the current situation this was not easy for him but he visited several suppliers to eventually get the right battery. This is the only reason I marked him down on puncuality.
Very polite and helpful and would use him again

Reply from Ian:

Hi John, I feel the score was unfair due to the fact the incorrect part was ordered by ECP, I endeavour to repair every vehicle as quickly as possible and pride myself on every job I leave. Thank you for the excellent review. Ian @MAA

Karen
2nd April 2020
Toyota Yaris Battery replacement (vehicles without stop/start system)
Vehicle slow to start, suspect battery
Overall
Quality
Punctuality
Communication

Ian was very friendly and did a great job at short notice when my battery went in the car. He kept in touch when he was slightly delayed which was brilliant. Thanks!

Reply from Ian:

Thanks Karen, it was an easy fault to identify and so glad your happy, thanks for the chocolate, my son loved them!!!

Olga
1st April 2020
Toyota Yaris Car Won't Start Inspection
Vehicle would not start due to flat battery and broken fuel pipe
Overall
Quality
Punctuality
Communication

Very pleased with Ian's work on my car, shall definitely recommend. He arrived on time and carried out the work to high standard.

Reply from Ian:

Thanks Olga, I’m here to help and assist as much as possible!

Alex
1st April 2020
BMW 1 Series Electric window winder mechanism replacement - front (driver side)
Window clicking, not going down
Overall
Quality
Punctuality
Communication

Ian gave me a phone call before he arrived and was dead on time and started to work straight away and he new what he was doing . He was very polite ,, lucky enough I did not need any spare parts, because of this I will certainly use this service again . As I had no problems at all, job well done..

Jan
30th March 2020
Honda CR-V Diagnostic Inspection
Addition 45 mins to strip and de-glaze front brakes. Road test, noise now gone
Overall
Quality
Punctuality
Communication

Ian diagnosed my issue promptly and fixed it on the spot. Very happy with his communication and professionalism.

Reply from Ian:

Thanks Jan, happy we road tested, Traced fault and finally repaired! Glad your happy and feel safe driving again!