TRADE TYRE AND SERVICE CENTRE , Hampshire | ClickMechanic

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(11 ratings)

  • 31 years professional experience

  • 39 completed bookings

  • Active since February 2020

Qualifications

  • NVQ Level 3 Qualified

TRADE TYRE AND SERVICE CENTRE , Hampshire | ClickMechanic

David W
Casey
2nd December 2020
MINI Mini MOT with collection & delivery
Cooling System Inspection
Overall
Quality
Punctuality
Communication

AVOID AT ALL COSTS! I have now been forced to pursue legal means to resolve the HUGE number of issues that occurred from using the services here. As this is an open legal case I will avoid putting too many details, however this mechanic charged me thousands more than he should, and after nearly 3 months of chasing him he still hasn't given me any invoice for the nearly £2000 worth of work.

This is literally just the tip of the ice burg, once I have won my case I will put a full summary of the heinous acts committed by this shop.

Suffice to say, DO NOT USE THEM, unless you want to be over charged, treated terribly, and not even have the issue fixed.
I ended up having to take my car to another shop who actually were able to diagnose and resolve the issue.

If anyone would like more details about the horrible service feel free to reach out to me directly, I would be happy to share.
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Ewen
19th September 2020
MINI Mini Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication

Dave and his team are excellent. Sadly the car has probably reached the end of the road.

Austin
16th September 2020
BMW 1 Series Flywheel replacement
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Quality
Punctuality
Communication

Bmw 1 series flywheel replacement- got rapid quote for job, received very good communication about car pick up etc, and also when car will be returned, cost was as quoted. Repair was done to very good quality

Sara
2nd September 2020
Audi A3 MOT with collection & delivery
Overall
Quality
Punctuality
Communication

Trade Tyre and Service Centre failed my car for CO emissions.

They said I needed a new catalyst and quoted £600. I thought this was strange as the car had a new catalyst fitted in August 2018, only two years earlier.

So I took the car to Halfords Service Centre for a second opinion. The car passed the emissions test and there was no need to fit a new catalyst.

I am aggrieved because:
1. I was advised to do unnecessary work
2. I was quoted an astronomical figure for the work on a car which is 18 years old. (I paid only £200 for the last catalyst in 2018 so why are they now £600, only two years later?)
3.
I had to pay twice for an MOT.

Safe to say I will not be using this company again and would think twice about using ClickMechanic.
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Reply from TRADE TYRE AND SERVICE CENTRE:

Good evening , we are very sorry that you feel this way .we don't actually carry out the mots on site .we use as a third party garage which you would have seen on the mot sheet .Please be aware that a catalyst can vary on heat from time to time .we can only go by what the mot station we use tell us I'm afraid .going onto the price we would have quoted for a genuine Audi part .we don't use cheap alternatives as they tend to fail after around 2 years .again we appologise if you feel we have not looked after you .but we can only go on the mot test results at that time .and we only use good quality parts .

Brian
27th July 2020
Land Rover Discovery 3 MOT with collection & delivery
Full Service
Overall
Quality
Punctuality
Communication

Excellent service - collected Discovery at 8.00 on the dot as agreed and back by 4Pm - very grateful
Brian

Stuart
18th July 2020
Mercedes-Benz B-Class Interim Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication

Yes, overall I was very happy with all of the work carried out. No further comments.

Julian
7th July 2020
Suzuki Grand Vitara Brake discs and pads replacement - rear (both)
Overall
Quality
Punctuality
Communication

They did a great job of changing the rear discs and pads on my car whilst I waited.

Marc
25th June 2020
Nissan Qashqai Timing belt replacement
Timing chain replacement
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Quality
Punctuality
Communication

Great service , checked car throughly , good communication and did as promised

Donald
13th June 2020
Ford Fiesta Timing belt replacement
Overall
Quality
Punctuality
Communication

Collected, repaired and returned all to times agreed.
Work was all done as required, did not meet the Mechanic, at work at the time.

Reply from TRADE TYRE AND SERVICE CENTRE:

Thankyou Donald for the great feedback .it was a pleasure to of helped you with your car repair .

Leo
29th April 2020
Peugeot 206 Clutch replacement
Overall
Quality
Punctuality
Communication

Remarkable service given the pandemic going on currently. Would definitely recommend.Came and picked my car up from home with a low loader as myclutch had gone did the work and brought it back to to me the the low loader

Reply from TRADE TYRE AND SERVICE CENTRE:

Hi Leo , Thankyou for the great review .it was a pleasure helping you with your car issue .we look forward to seeing you again in the future .