Onestopcarshopuk Ltd , Derbyshire | ClickMechanic

Book Jake

(30 ratings)

  • 20 years professional experience

  • 112 completed bookings

  • Active since June 2019

Qualifications

  • Public liability insurance
  • Self taught for 10 years

Onestopcarshopuk Ltd , Derbyshire | ClickMechanic

Jake S
Onestopcarshopuk ltd have a dedicated PREPERATION centre based in Ilkeston Derbyshire! As well as a strong car sales pitch, we have many other areas in the business such as the workshop, vehicle recovery, diagnostics facilities and more! With 20 years combined experience within the workshop, we sure can help you keep Motoring!
Michael
4th January 2021
Citroen Grand C4 Picasso Diesel particulate filter (DPF) forced regeneration
Overall
Quality
Punctuality
Communication

I was not really happy, they went to our house and checked my car for like 30 minutes or less, only to refer me to my car dealer as they cannot be of help, yet charged me for £99.68. Ridiculous!

Reply from Jake:

Dear customer,

Your request was for a DPF regeneration. Upon entering your vehicle the engine light was illuminated and the service light. The screen also stated ENGINE FAULT repair immediately and PARTICULATE FILTER FLUID LOW.

You are meant to inform us of faults prior to repairs or attempts to repair as this can cause issues upon job completion.

Your technician travelled nearly 110 miles to your address to find that the faults you hadn’t specified were clear on the vehicle.

We therefore performed an in depth diagnosis to find the faults and be positive of them. You was very happy at the time to find these faults however you requested the diagnostic for free? This is not possible.
The terms clearly stated this on your conditions.

For quality your technician did a full vehicle scan, the punctuality you technician was early to your address, communication you was contacted fully on the day.

We find this review poor from a customer.
Read more

Elliot
1st January 2021
SEAT Alhambra Diagnostic Inspection
Overall
Quality
Punctuality
Communication

Jake was great. Quickly diagnosed the problem and why it was also leading to battery draining. Advised to get a replacement fixed and where a cheaper more reliable part could be obtained.

Andrew
1st January 2021
Peugeot 107 Car Won't Start Inspection
Overall
Quality
Punctuality
Communication

Jake was excellent and identified the issue with the car not starting. Key fob was the issue.

Evice
1st January 2021
Ford Transit Car Won't Start Inspection
Overall
Quality
Punctuality
Communication

Jake knew the problem straight away even before we got to the car. Very knowledgeable too.

Tom
7th July 2020
Chrysler 300C Electronic Throttle Control Inspection
Vehicle Health Check
Overall
Quality
Punctuality
Communication

Very friendly. Sorted the problem. A fixed time would have been helpful, but no problem.

Eddie
5th July 2020
Mercedes-Benz E-Class
Overall
Quality
Punctuality
Communication

Jake was very knowledgeable, professional and informative. He kept me fully updated about my MOT.

Aamir
22nd June 2020
Toyota Avensis Diagnostic Inspection
Overall
Quality
Punctuality
Communication

fine. the guy guided well. he was honest in his suggestions. i will recommend him to others as well.

Iulian
4th June 2020
Audi A6 Avant Plug-in Diagnostic Inspection
Overall
Quality
Punctuality
Communication

Promptness and efficiency. The mechanic works carefully. The workmanship is of superior quality. He knows exactly what to do and how to fix it. Loyalty and excellent collaboration. 🤝 ⭐⭐⭐⭐⭐ 🤝

🤝 THANKS 🤝

David
1st June 2020
BMW X6 Diagnostic Inspection
Overall
Quality
Punctuality
Communication

The mechanic was very helpful, very knowledgeable & punctual. Did what I asked of the diagnostic and also gave a quote to fix the problems

Tracey
26th April 2020
Smart fortwo Major Service
Overall
Quality
Punctuality
Communication

Great work at great price
He was very friendly and trust worthy did such a good work on my car I was very pleased..