Russel was very help full with the work carried out on my Car and arrived on time arrranged.

Russell has always been excellent and advised of recommended work to be done

The guys were very friendly , they told me I must have destroyed the ECU and possibly a remaining 60 ECUs in the car and therefore condemned the drive battery when I exchanged the dead 12 v battery for a brand new one without disconnecting the drive battery and that therefore the car was basically a write off. Which was dreadfully alarming. But I know that isn't necessarily the problem, because it is perfectly possible to change the 12v battery without damaging anything having done it about 8 years ago when the first battery died, also I couldn't have caused the cascade of faults by changing the battery, as it was *because* of all the faults including one reporting low voltage from the 12volt battery, which I confirmed by measuring it, that convinced me that the 8 year old battery was badly in need of replacement, there's no way me replacing the battery could retrospectively cause the cascade of faults that caused me to change the battery, but I'm convinced a seriously depleted 12 volt battery could do exactly that.
Also I had left the battery cover in the boot unbolted, as I thought they might want to disconnect the battery to try to reset some of the faults, the cover is held down by 10 M6nuts which screw onto short M6 studs, I was concerned to see these tightened back down hard by the use of what appeared to be an electric torque wrench, I had the vehicle checked again by the AA, who could still see the cascade of faults present, and told me there were no extra ECUs, just more modules to the one. He recommended that I book the car into VW main dealer at Bath, & when I have, to ask the AA to take the vehicle there. He suggested I disconnect the 12v battery from the car to keep it charged for when it's taken to Bath. That's when I realised that most of the M6 studs had been seriously damaged, and will need replacing or possibly re cutting and new nuts. It was very difficult to remove the bolts as the threads were stripped, I wasn't going to leave a review until get the report From VW about the condition of the car, but since you asked here it is, I'll tell you how many stars I give the work once I see the VW report, and also decide what recommendation I would give at the same time, and change the stars if they were actually accurate after all Read more

Rio was great, only having the diagnostic done, he came in and within 20 minutes he told me exactly what was wrong with the car, really friendly, spoke me through all my options, fantastic service

Andrew's team (Alfie and Rio) were fantastic and very skilled.
Thank you, exactly what we needed, perfect service.

Great communication and good work throughout. Changed our brake pads and discs. Also highlighted a couple of other areas we might need to look at in time.

Amazing. Alfie and his apprentice communicated well and did a thorough job, explaining every step of the way what they were doing. Would highly recommend these guys. Highly skilled and qualified with great customer service. Thank you so much!

Both were very helpful - took their time to explain everything clearly and gave us solid advice. Really nice guys 5*

The gentlemen that turned up were extremely friendly and thorough with their investigation and diagnosis of my car. Finding the issues quickly and others that I hadn’t even known of!

Great mechanic. Arrived on time. Quickly diagnosed and fixed the problem.