Hares Servicing & Repairs , West Sussex | ClickMechanic
(45 ratings)
-
40 years professional experience
-
216 completed bookings
-
Active since January 2019
Qualifications
- NVQ Level 3 Qualified
- City & Guilds Level 3 Qualified
Hares Servicing & Repairs , West Sussex | ClickMechanic
Nick D
12th February 2020
Toyota iQ Electric window winder mechanism replacement - rear (driver side)
Overall
Quality
Punctuality
Communication
Very friendly Very knowledgable happy with the work carried out Thankyou
28th December 2019
Citroen C1 Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Was right on time, very polite and kept me in the loop with a couple of calls..
14th September 2019
Citroen C5 Brake servo replacement
Overall
Quality
Punctuality
Communication
A job that was supposed to take 2-3 hours ended up with the car being away for 7 weeks because of damage done to a part they couldn't replace until I found one myself. The reasons given for their mistake changed depending on who I spoke to.
Reply from Hares Servicing & Repairs:
Hello mr lewis.
I am sorry that the job did take around 7 week this was down to only being able to replace the old clip that unfortunately broke with the complete pedal box assemble. We did try to find the clip in other ways which did take time and even ordered a part which turn out to be incorrect. I am sorry you feel we did not communicate with you very well. I have talked to my team and feel we contacted you when we had information that was relevant. I would like to offer my apologies again an also offer you a free mot when your car is due one.
many thanks
Robert
hares servicing and repairs
.
30th August 2019
Peugeot 207 Full Service
MOT with collection & delivery
Carry out brake fluid change
Overall
Quality
Punctuality
Communication
Team delivered an excellent service. Communicated throughout, helpful and informative.
18th April 2019
Citroen Grand C4 Picasso Timing belt and Water pump replacement
Overall
Quality
Punctuality
Communication
Picked my car up quick but I did ask if I would get a call to say when it would be back told yes but didn’t but key was put through the letterbox. Was fixed fast but on checking I had no coolent in my car 😩 but have been charged for it.