Georgina Service Station , Bedfordshire | ClickMechanic
(81 ratings)
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14 years professional experience
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315 completed bookings
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Active since November 2018
Qualifications
- ATA Level 3 Accredited
Georgina Service Station , Bedfordshire | ClickMechanic
Georgina S
8th December 2019
Ford Fiesta Brake discs and pads replacement - front (both)
Overall
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Communication
Friendly, efficient and gave some good advice for the future. Happy with the work they carried out.
23rd November 2019
Audi TT Coupe Major Service
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Communication
Mechanic and team were great, go beyond to make sure job is complete and click mechanic failings are rectified. however clickmechanic is a shambles.
I wont be using them again but happily use Georgina Mechanics again.
23rd November 2019
Toyota Avensis Wheel bearing replacement - front (driver side)
Wheel bearing replacement - front (passenger side)
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Punctuality
Communication
Prompt & efficient, they did the job in the time specified - I took the car for a test drive and immediately felt the quiet drive following the two front wheel bearing replacements! - Good job and made a saving from the 'official' Toyota garage even having paid for the original diagnosis.
15th November 2019
Peugeot 308 Alternator replacement
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Communication
He knew his job. And was very quick. However when autonator was fitted the battery was flat. He had no battery charger or jump leads . So how were he able to check it was working ok. Lucky I had jump lead’s. Also no paperwork ie warnanty for autonator. Extra. Are you sending me a warranty for the part. Regards
Reply from Georgina:
Hi thank you for your feedback.
Normally when a job is booked we bring the tools required for that specific job, anything outside of that should be mentioned in the notes when booking so we are prepped for additional requests.
As for the paperwork and warranty it is click mechanic who invoice you and that invoice is all that is required.
Please feel free to call us should you have any further questions,
Kind Regards
GSS
8th November 2019
Alfa Romeo MiTo Wheel bearing replacement - rear (passenger side)
Overall
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Communication
Really prompt and able to fit in my bearing change at very short notice! Always finished very quickly and worked to not have us without a car for any longer than was necessary!
2nd November 2019
Vauxhall Corsa Full Service
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Communication
Mechanic was friendly and knowledgable - showed me what needed replaced to give me a better understanding. I am happy with the service I received.
2nd November 2019
Kia Sportage Brake pads replacement - rear (all)
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Punctuality
Communication
Very happy with work carried out. They called ahead to ask a question about my brakes & to let me know that he would be a bit later, which was absolutely fine. When he arrived he got straight on with the job, very polite & helpful i would use them again.
30th October 2019
Vauxhall Astra Battery replacement (vehicles without start/stop system)
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Polite on time and efficient I'm very happy how quick they could come after yesterday with my car not starting today I am back on the road
30th October 2019
Mazda Mazda6 Brake discs and pads replacement - front (both)
Brake pads replacement - rear (all)
Overall
Quality
Punctuality
Communication
Utterly useless. Never use ClickMechanic or the muppets they send out to do a job.
Two hours late, did a half-arsed job and then failed to return the locking wheel nut key, but claimed he'd left it on the passenger seat. (Why would you do that anyway, rather than putting it back in the wallet it came in - the wallet isn't missing...)
The garage refused to return the key until I sent them a photo of my mileage(?), after which they still refused.
Click mechanic took up the case and were totally useless in getting a resolution. "He said he put it on the passenger seat" isn't a resolution. Avoid these incompetent clowns at all costs.
They only got one star because there was no option for none.
Read more
Reply from Georgina:
You called us over 2 weeks after your booking stating that you hadn’t used the car hence we asked you for a physical picture of the mileage to verify your request for us to pay for a new locking nut and the statement you made of not using the vehicle, of course this wasn’t the case and it was clear that for a discount you were trying to manipulate the system, had this have been genuine, a picture verifying what you were saying would have been more then enough however we would like to thank you as we now place the locking nut in the hands of the owner due to the situation we faced with you. We would also like to thank you for the colourful language used towards us. God bless you. Read more
29th October 2019
Nissan Micra Labour
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Really great service .... the car now runs perfect definitely use again... thanks very much ...