ONYX AUTO CARE LTD , Leicestershire | ClickMechanic
(175 ratings)
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17 years professional experience
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561 completed bookings
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Active since March 2018
Qualifications
- City & Guilds Level 3 Qualified
ONYX AUTO CARE LTD , Leicestershire | ClickMechanic
Sandeep K
9th January 2021
Honda Civic Plug-in Diagnostic Inspection
Overall
Quality
Punctuality
Communication
Very happy with the work. Sandeep called to say he was here and diagnosed the problem very quickly. Perfect!
29th December 2020
Vauxhall Corsa Full Service
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Punctuality
Communication
Amazing quality of work, showed up on time and was super nice. Very happy with my car service.
29th December 2020
Vauxhall Insignia Full Service
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Quality
Punctuality
Communication
I had a service on my insignia,
A smooth and professional approach.
Very pleased, and I will be using again.
.
21st November 2020
Peugeot 207 Cancellation fee
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Quality
Punctuality
Communication
Sandeep didn't communicate with me properly and lied alot, he isn't trustworthy
Reply from Sandeep:
Hi. I try to always be honest and forthcoming with my customers and I'm sorry you feel this way. You hired me to carry out an inspection then told me to wait because you were not happy with the sellers documents.
I waited over an hour and then when you were happy you wanted me to come immediately to do an hour job which I wouldn't have been able to do because I needed to pick up my 3 year old. I offered to reschedule but was told to cancel the booking which is subject to a cancellation fee which we both agreed.
You seem to be upset that I stood around waiting for over an hour waiting for you and charged for this.
I'm sorry you feel unhappy and all the best in the future.
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17th November 2020
Renault Grand Scenic Circuit test heating system. Remove heater motor and clean debris
Overall
Quality
Punctuality
Communication
Sandeep found the source of the issue and fixed it without any issues. Very pleased with the outcome and how polite Sandeep was to deal with.
9th October 2020
Volkswagen Passat Water pump replacement
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Quality
Punctuality
Communication
Great service, really pleased. Friendly and punctual and even left his keys with me in case I needed to use his car to get home from work if any delays.
2nd October 2020
BMW 1 Series MOT with collection & delivery
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Communication
Timely pick-up of the vehicle and swift return. No problems and good service.
1st October 2020
MINI Mini Countryman Standard Pre-purchase Inspection
Overall
Quality
Punctuality
Communication
Sandeep carried out a vehicle check for me. I'm happy with his communication and feedback. Would definitely use again. Thanks!
28th September 2020
Citroen C1 MOT with collection & delivery
Interim Service
Diagnose washer fault and replace washer pump
Overall
Quality
Punctuality
Communication
Overall really happy. Very punctual. Very friendly. A very convenient service.
27th September 2020
Ford Mondeo Premium Pre-purchase Inspection
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Communication
Carried out pre purchase inspection, report was good. Explained everything over the phone. Good service.
We are specialists offering car servicing and MOTs at great prices. We pride ourselves on our excellent service and our trained mechanics will be happy to answer all of your questions regardless of your vehicle make or model.
We offer a local collection/delivery service within a 12 mile radius of our garage for our customers.