Talk Torque Limited , Warwickshire | ClickMechanic
(420 ratings)
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17 years professional experience
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1140 completed bookings
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Active since January 2018
Qualifications
- Other Accreditation
Talk Torque Limited , Warwickshire | ClickMechanic
Imran K
23rd November 2019
Mazda Mazda6 Premium Pre-purchase Inspection
Overall
Quality
Punctuality
Communication
Really helped me to avoid travelling couple hours for a car that was nowhere near as described. Thorough inspection and straight talker. Much appreciated. Highly recommended!
Reply from Imran:
Thank you for your feedback Mustafa.
Happy to be of help to you.
All the best!
Imran
22nd November 2019
BMW 5 Series
Overall
Quality
Punctuality
Communication
I do not recommend because of the communication with customer service. Mechanic canceled my booking. The new date could not be determined because of the lack of communication with the service. I wrote an e-mail, wrote an SMS, wrote about a problem in the system, no response. The telephone was either left unanswered or closed. Money is blocked on the account.
Reply from Imran:
Hello Szymon.
Whilst I sympathise with how you must be feeling right now, I must point out the fact that your feedback is in the wrong Message Board.
Clearly, you are upset with the Customer Services Department and the way that they have dealt with your particular booking.
I do not know why they did not get back to you, nor do I know why you had such great difficulty in getting in touch with them either.
What I can say for certain is that I have not been out to visit you, nor have I carried out any work on your vehicle, therefore, it is unfair for you to leave your feedback on this Message Board.
The booking was cancelled because it was agreed for 10:30am to 12:30pm 3 days prior, but an hour before the arrival time, you changed your mind and wanted it changed to 12pm arrival time.
That was not possible, the next job was already booked for 12:30pm to 2:30pm.
That would have left me in a position to have to call 4 other Customers and explain to them that they have no choice but to stay in longer than they expected, because you changed your mind last minute!
I communicated this to you immediately and contacted Customer Services on your behalf, they called you and you gave them your preferred times.
I know this as a fact because you sent me an SMS stating as much.
As to what went wrong after that, that is something that you need to take up with Customer Services.
I do hope you get it cleared up.
Kind regards,
Imran
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19th November 2019
Vauxhall Astra Premium Pre-purchase Inspection
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Quality
Punctuality
Communication
Fantastic communication, went above and beyond to help us. Plenty of pictures taken of the vehicle and a thorough report produced.
Reply from Imran:
Thank you for your feedback Aleisha, it's very much appreciated.
Kind regards,
Imran
12th November 2019
Volkswagen Polo Premium Pre-purchase Inspection
Overall
Quality
Punctuality
Communication
Imran provided valuable feedback on the vehicle inspection.
Very thorough inspection report that provided an independent appraisal of the vehicle.
Something the dealer mist definitely did not.
Reply from Imran:
Thank you for your much valued feedback David.
All the best!
Imran
5th November 2019
Volkswagen Golf MOT with collection & delivery
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Quality
Punctuality
Communication
Imran was brilliant. Fast, efficient and excellent service. His knowledge was good and I appreciated his advice.
Reply from Imran:
Thank you for your much valued feedback Spencer.
It was a pleasure to be of service to you.
Kind regards,
Imran
25th October 2019
SEAT Leon Diesel particulate filter (DPF) physical clean
Overall
Quality
Punctuality
Communication
Imran was incredible fixed my issue in time he said even given me great after care advice for my car and dads and also pointed my in direction of some of his good companions
Reply from Imran:
Thank you for your feedback Mark, glad to have been of help to you.
Pleasant motoring!
Imran
5th October 2019
BMW 3 Series Premium Pre-purchase Inspection
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Quality
Punctuality
Communication
Imran was fantastic, he highly professional and very informative, easy to communicate with. I highly recommend him and clickmechanic when looking to purchase a vehicle, gave great advice. 10/10
Reply from Imran:
Thank you for your kind words Zahed.
It was a pleasure to have been of assistance to you.
Many thanks.
Imran
2nd October 2019
BMW Z4 Standard Pre-purchase Inspection
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Quality
Punctuality
Communication
Imran was very easy to talk to and is very good at explaining things in layman terms. I was very happy with the service he provided.
Reply from Imran:
Thank you for your much valued feedback Cameron and, good luck with the Purchase!
All the best,
Imran
22nd September 2019
MINI Mini Premium Pre-purchase Inspection
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Quality
Punctuality
Communication
A quick and efficient service. I would certainly recommend this service
Reply from Imran:
Many thanks for your feedback Monty and, good luck with the purchase!
Kind regards,
Imran
18th September 2019
Mitsubishi Shogun Pinin Standard Pre-purchase Inspection
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Quality
Punctuality
Communication
Imran called me immediately after the inspection. He gave me a detailed description of the cat which was most definitely not as advertised. I could have wasted a lot of money. Thanks to Imran I didn't. Worth every penny of the infection fee.
Reply from Imran:
Many thanks for your much valued feedback Ian, happy to help.
Kind regards,
Imran
Car Surgeon™ is an auto repair facility dedicated to quality service and maintenance of general, high-end and performance vehicles at an affordable price.
Many mainland European motoring enthusiasts take advantage of our efficient, friendly and economically viable service, as we specialise in a wide range of Mechanical Solutions.
Amongst our clientele base, we have continually maintained a high level working relationship with Independent WRC Group N Teams based in Hungary, Sweden and Austria, who rely heavily on our technical expertise as well as after sales service.
Based in Central Birmingham (less than 5 minutes away from The Bullring Shopping Centre), we offer a wide range of services ranging from a simple Annual Service Interval / MOT Test Inspection to DPF Solutions, from complex Diagnostics & Coding procedures, to full Engine Rebuilds (stock or race specification fully Forged / Billet Internals).
Basically, we have it all covered!
We offer both garage based work with a free* collection / delivery service as well as a mobile service, so wherever you are, we can help you out and to put your mind at ease, all of our Technicians are fully qualified and Insured.
*subject to Terms & Conditions. Read more