Autolink Service Centre , West Midlands | ClickMechanic
(12 ratings)
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8 years professional experience
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34 completed bookings
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Active since November 2017
Qualifications
- Cvts
- NVQ Level 3 Qualified
- Other Accreditation
Autolink Service Centre , West Midlands | ClickMechanic
Autolink S
18th June 2019
Lexus IS 220d Diagnostic Inspection
Overall
Quality
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Communication
they did nothing ,told me nothing ,reason was ,car didnt start and they asked me whats wrong with it.....and taxed me 2 times for nothing once 60 £ and once 50 £
still dont know why they taxed me second time whitout asking them to come again
so it is better to find something else
11th May 2019
Vauxhall Corsa Timing belt/chain replacement
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Not the best service as I call the day before booking and they did not seem to have any knowledge of the job till they rang me back later to confirm
Click machanic also under quoted job as gaskets were required
Time scale was also optermistic 3 hours, car collected 9.30 delivered NEXT day 1 .30 pm !!!!!
Go communication from Click Machanic all though think I have also been mis diagnosed as my car still has the ticking noise so feel I have shelled out £350+ for not the real problem to be sorted
Not the best experience I have had and still need to seek solution to the problem mmmm!!
17th April 2019
Toyota AYGO MOT with collection & delivery
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They were absolutely fantastic. Slightly late for pick up but can not fault them for anything else. They picked up my car they carried out the their duties and responsibilities and returned my car in time scale agreed. Very professional.
21st September 2018
BMW 5 Series Exhaust manifold replacement
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Dont recommend to any one..kept the car for way too long...................!!!!!!!!!!!!!!! Every one keep away
Reply from Autolink Service Centre:
Customer requested an exhaust manifold change. The job was mis-quoted by Click Mechanic. The part cost £400+ from the dealer but we managed to source parts and complete a job that requires injection parts and part of the engine out to complete without any increases in labour. In future we will reject these jobs as customer believe they can be completed in 2 hours!
12th August 2018
Ford Focus Wing mirror replacement (electric) - driver side
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I was more than pleased he was very friendly, yet professional and knowledgeable. The work was carried out to a high standard
18th July 2018
Nissan Juke Major Service
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Communication
from what i can see the work is excellent
collecting and returning the car is greatly appreciated as i have limited mobility
1st July 2018
BMW 3 Series Major Service
MOT with collection & delivery
Premium Brake pads replacement (Brembo) - front (all)
Premium Brake pads replacement (Brembo) - rear (all)
Bulb replacement
TRACKING ALIGNMENT
Overall
Quality
Punctuality
Communication
Jag and the team were great. Not long after collecting the car did I get the results of the MOT and work needed with a breakdown of costs. Even for a centre that don’t supply tyres..they sourced and fitted to complete the MOT work. Everything completed within the day and back to me when I needed it by.
4th June 2018
Peugeot 307 Mis-diagnosis cancellation fee
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Two mechanics turned up 45 mins late. The call out time was between 8 and 10 am. They had a bad attitude and the worst thing is that they misdiagnosed the problem. They actually lied about looking at the car. They didn't even open it or look at it and then charged me £40 for a call out fee. Shockingly bad service. I will never ever use this site again. My emails are just being ignored.
Reply from Autolink Service Centre:
Vehicle was booked in for a standard timing belt change. However on arrival we found the timing belt had actually jumped teeth and the engine was damaged, requiring massive repair or new engine. Obviously the job required re-quoting and we were unable to collect the car as the customer advised. Best Regards, Mike. Autolink Service Centre
30th May 2018
Citroen Xsara Picasso Full Service
MOT with collection & delivery
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Punctuality
Communication
Very good service. Fast and reliable. On time to pick up the car and explain to me all the jobs done
30th April 2018
BMW X5 Brake pads replacement - front (all)
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Excellent work,I am very happy wit( the work and it saved me a lot of money going to main dealer