City Mot Dobbs Street Limited , West Midlands | ClickMechanic

Book City

(76 ratings)

  • 20 years professional experience

  • 300 completed bookings

  • Active since September 2017

Qualifications

  • Other Qualification
  • ATA Level 3 Accredited

City Mot Dobbs Street Limited , West Midlands | ClickMechanic

City M
City MOT has been around since 2011. We are a family run business and the team of 6 MOT testers and 4 mechanics are fully qualified for your peace of mind. The workshop offers 5 ramps and 2 MOT test lanes for class 4,5 and 7 vehicles.

We offer full garage workshop facilities with free collection/delivery or if your stuck and cant get to us or like the comfort of your own home we can offer a mobile mechanic service.
Laura
31st January 2021
Ford Kuga Full Service
Overall
Quality
Punctuality
Communication

Job (service) was fine. But didn’t seem to be expecting me when I arrived in the appointment time and had absolutely no Covid secure measures in place.

Like the clickmechanic model and would use again, but wouldn’t accept ‘city’ again as the mechanic

Darren
13th December 2020
Vauxhall Zafira Clutch replacement
Overall
Quality
Punctuality
Communication

Excellent work and excellent service. Collected the car and delivered it back I’m well impressed and the car is driving brilliantly. Thank you

Ruth
12th October 2020
Citroen C1 Major Service
Fit anti-roll bar links both sides
Overall
Quality
Punctuality
Communication

He did a great job, I would use them again as they do everything perfectly and their communication is absolutely brilliant

Daly
10th October 2020
Vauxhall Astra MOT with collection & delivery
Full Service
Windscreen wiper blades (front - all) replacement
Overall
Quality
Punctuality
Communication

They did a great job with my car, very happy with service and communication.

Eleanor
21st September 2020
Citroen C4 MOT with collection & delivery
Overall
Quality
Punctuality
Communication

Good service, friendly staff, arrived on time and delivered car back fine no problems - really convenient to have the car picked up and dropped off again afterwards

Chris
1st September 2020
Land Rover Range Rover Brake discs and pads replacement - front (both)
Overall
Quality
Punctuality
Communication

Yeah good job I’m bit perplexed as to why book a time slot only to keep the car all day

Reply from City:

The parts suppliers sent out the wrong parts we then had to wait for the parts to come which were special ordered from Tamworth (head office) hence why we had the car all day the parts arrived at 4:15pm

Sue
15th August 2020
Citroen C3 Picasso Major Service
Overall
Quality
Punctuality
Communication

My mechanic contacted me to say he’d like to come and collect the car, rather than working kerbside, and arranged to come a day earlier than originally scheduled, which was convenient, so a bonus for us. Arrived almost exactly when he said he would and returned the car same afternoon all done. Friendly and polite, and as far as I can tell, they did a good job. Saved me a lot of hassle, as I’m on my own with a child with special needs, so I didn’t need to drag him to and from a garage by taxi or bus, especially in current COVID situation. It’s been ideal for us.

Reply from City:

Thank you your feedback

Your paperwork has been sent to you via email, a full schedule of what’s checked, changed and done..

Again thank you so much hope we can get communication 5/5 next time

Tim
3rd August 2020
Audi A4 Cabriolet Major Service
Overall
Quality
Punctuality
Communication

I originally booked this as I wanted a mobile service. However, I ended up taking the car as City Mot had staff off sick so couldn't send someone. Hash the garage owner is a really friendly chap. The mechanic who carried out the work, although his English was poor, was very capable and didn't mind me looking on. I'd booked the Major Service which took about 1.5 hours so that was good. The garage also ran ODB diagnostics on the car which was good of them (nothing worse than driving away and getting an error code!). All went well in the end.

Hazel
25th July 2020
Honda HR-V Brake pads replacement - front (all)
Driveshaft replacement - front / driver side
Overall
Quality
Punctuality
Communication

Overall I am happy with the service but there are 2 points I would like to raise.
1. The collection of my car cost me £50 to the driver.
2. Following 4 unsuccessful attempts to obtain a drive-shaft the garage used my own spare which cost me £34! This means I paid £84 over and above the fee charged by yourselves.
I was personally collected this morning to go and get my car back and I am quite happy with that. Good service from friendly people but dearer than expected.

Georgia
24th July 2020
Renault Twingo Major Service
Overall
Quality
Punctuality
Communication

Very good service, needed an extra part but was completed on same day and mechanic communicated with me well. Car even running a bit better than before too. :)