Dorset Response , Dorset | ClickMechanic

(1181 ratings)
-
38 years professional experience
-
3159 completed bookings
-
Active since July 2014
Dorset Response , Dorset | ClickMechanic
Dorset/Hampshire R
30th October 2019
BMW 3 Series Brake discs and pads replacement - rear (both)
Overall
Quality
Punctuality
Communication
James was very friendly and performed an excellent piece of work even in the rain. To confirm I would definitely use again. Thank you
28th October 2019
Vauxhall Vivaro Alternator replacement
Overall
Quality
Punctuality
Communication
Yeah James was a nice guy and knew what he was doing. Friendly guy who arrived on time and I knew within a two hour window when he was due to arrive
28th October 2019
Toyota Yaris Full Service
Overall
Quality
Punctuality
Communication
I had never heard of this service before and I’m so glad I went through here! James was brilliant! I had a few things wrong with my car and James was brilliant at explaining everything to me and ensuring my car was fixed the next working day. Great service so much easier than taking it to a garage and such great, friendly service. Will be recommending this to my friends and family! Thanks James!
28th October 2019
Kia ceed Basic Pre-purchase Inspection
Overall
Quality
Punctuality
Communication
James was really helpful on the pre car check. Spoke me through the report as I not very clued up on cars. Very happy to use again
25th October 2019
Skoda Octavia Major Service
Overall
Quality
Punctuality
Communication
Mechanic was knowledgeable and chatty. Happy with work carried out, yet to use car since service completed. Useful information conveyed about state of brake pads.
24th October 2019
Ford Fiesta Premium Pre-purchase Inspection
Overall
Quality
Punctuality
Communication
James gave us some very helpful advice on the engine of the car we were thinking of buying. Probably saved us a lot of money in the long run.
20th October 2019
BMW 4 Series Premium Brake pads replacement (Brembo) - front (all)
Overall
Quality
Punctuality
Communication
James was on time. He was to the point. He showed me the parts he was fitting prior to fitting them and give me feedback on the brakes I was getting replaced.
I would recommend him and use him again definitely.
18th October 2019
Peugeot 2008 Crossover Brake discs and pads replacement - rear (both)
Overall
Quality
Punctuality
Communication
James was really good, I was very impressed with him. My big disappointment was that the discs I had replaced cost an extra £50 due to the type of discs I have...part of why I chose ClickMechanic was that I knew exactly what I would be charged in advance to make an informed decision. To then be charged an extra £50 due to the admin not having researched the type of brake discs on my car was really disappointing. Would use James again...not sure I would use Click again as I hated having 'extras' charged...sort out the admin side of it and I'd use it again.
Reply from Dorset/Hampshire:
To be fair on click.this is a regular issue.not even the main dealers know what is fitted to the car until its in front of them.Cars these days have so many different specs.click always do their best and use a data base all part companies use.however this is more of a guide line.some cars have a choice of six different brake discs and pads.every garage and main dealer has the very same issue.long gone are the days one a ford brake was the same on every model
18th October 2019
Nissan Micra Spark plugs replacement
Overall
Quality
Punctuality
Communication
James was very knowledgable about cars, he knew what the actual problem was after I was wrongly quoted from an earlier mechanic. Kind a friendly would highly recommend to anyone.
17th October 2019
Volkswagen Transporter Battery replacement (vehicles without start/stop system)
Overall
Quality
Punctuality
Communication
James was excellent, very affable and friendly and despite a slight hitch with him being sent the wrong battery to fit, he rearranged for as soon as possible and completed the job excellently. Much appreciated.
Dorset Response is no longer on this site but we are still very much around.
Google Dorset response
Below is our you tube video
https://youtu.be/LK72kK8Ixjs