A R Autos , Hampshire | ClickMechanic
(133 ratings)
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13 years professional experience
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303 completed bookings
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Active since August 2017
Qualifications
- NVQ Level 1 Qualified
- NVQ Level 2 Qualified
- City & Guilds Level 1 Qualified
- Dealership trained master technician
- Dealer expert technician
A R Autos , Hampshire | ClickMechanic
Antony B
31st March 2022
Ford Mondeo Engine oil & filter replacement
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Quality
Punctuality
Communication
Antony and the team at AR autos were fantastic. They were punctual, approachable, friendly and very clued up. Their work was timely and to an exceptionally high quality, and I will absolutely use them again.
13th January 2022
Skoda Fabia Clutch replacement
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Communication
Excellent service. Very friendly and a good price. No surprises. Issue fully resolved.
24th December 2021
Suzuki Swift Clutch replacement
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Punctuality
Communication
Fab- so pleased I found Click Mechanic! Antony was really great with communication and I’m really pleased with the work carried out! Thank you :)
10th November 2021
MINI Mini Major Service
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Communication
He was very friendly and professional with dealing with our mini service!
14th September 2021
Toyota AYGO Wing mirror glass replacement - driver side
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Communication
Absolutely great! The job was done within 5 minutes and he made the effort to come down and get it sorted despite a mix up with location. Would definitely recommend!
6th September 2021
Fiat 500 Clutch replacement
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Quality
Punctuality
Communication
Antony has done a very good piece of work. I am very pleased with the result. He is clearly has an extensive knowledge and has considerable experience on the vehicle type. He has been very friendly and concerned to meet our needs. Would certainly use his services again
27th August 2021
Volkswagen Tiguan Coil spring (road spring) replacement - front (both)
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Anthony delivered service second to none - I cannot praise him highly enough. He made the whole repair process easy and hassle-free. He is friendly and professional and I will recommend him to anyone who is looking for good, reliable service.
18th August 2021
Kia Picanto MOT with collection & delivery
Full Service
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Quality
Punctuality
Communication
I was called at 8:30 on the day of my MOT/Service to be told that the MOT tester had called in sick and so they could no longer do it that day. They rearranged for the following day and informed me they’ll pick it up first thing and then should have it back to me by lunch.
They arrived at 9:30 (the slot was 8-10) so not first thing and then I heard nothing all day. I called at 15:45 to get an update and was told that it was just with the tester, but that they’d ring them and then ring me straight back. An hour later they still hadn’t called so I called again to be informed my car had passed it’s MOT and that it should be back soon.
When returned I was told my service book was filled out but not stamped as it had run out of ink, but if I’m in the area they’ll stamp it then.
Usually I’ve found click mechanic to be a reliable brilliant service, but was a little disappointed this time round.
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Reply from Antony:
Hello daisy
I would like to take a moment to apologise for your experience using the service this time and to assure you we will be looking into what has happened. with regards to rebooking you for the following day this was out of our control due to sickness but we didn't want to cancel your booking at such short notice so arranged for the following day retaining the original booking time for collection between 8-10 the is our first collection time slot and I apologise for the confusion of "first thing" for the vehicle to be collected.
with regards to timescale this Is subject to time taken on each vehicle and we endeavour to have vehicles collected and delivered back in a reasonable time every time.
however this cannot always be the case and all it takes is an incorrect part supplied will delay following jobs fully appreciating this is neither yours nor our fault it unfortunately can happen however this is not an excuse for lack of communication simply an explanation as to delay in expected return time for the vehicle. as I am fully aware none of this will help your experience today I can assure you this is not how we strive to work as you can see by previous reviews.
Many thanks
Antony
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16th August 2021
Ford Fiesta Clutch replacement
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Punctuality
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Antony was friendly, explained what work was being done to me and punctual.
All in all it was a good experience.
21st July 2021
Alfa Romeo Spider Engine failure job cancellation
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Communication
They were really helpful and professional I would not hesitate in using them again
As a master technician - Trained in technical diagnostic equipment. And electrical diagnostics
Our aim is to give you the best service at the lowest price.
We offer a consultation and will go through with you what can be done on your vehicle. We will do our best to give you the lowest price and can go through your best options to suit your needs.
We are a dedicated team looking to help you!