SMITH AND CO VEHICLE MECHANICS LTD , Hampshire | ClickMechanic

(61 ratings)
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16 years professional experience
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171 completed bookings
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Active since June 2017
Qualifications
- NVQ Level 2 Qualified
- NVQ Level 3 Qualified
- Other Accreditation
SMITH AND CO VEHICLE MECHANICS LTD , Hampshire | ClickMechanic
Robbie D
2nd December 2017
LDV Maxus Labour for clutch replacement
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Robbie was extremely conscientious and carried out the work very well.
12th November 2017
BMW 3 Series Headlamp bulb replacement - low beam - one
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Robbie was very friendly and professional. Despite the accident on the eastern way, he let me know that he was going to be late. Finished the job in plenty of time.
10th October 2017
Ford Fiesta Injector seals Replacement
Remove excess carbon build up from injector ports 2,3 and 4
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Great service.
8th September 2017
Renault Master III Rear brake pads (all) replacement
Labour for rear discs
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Thank you,
I appreciate the work completed by Robbie. He was efficient, on time and courteous.
I will definitely recommend this service to my colleagues and friends.
29th August 2017
Ford C-MAX Front wiper motor replacement
Carried out extensive tests To wiper related components for further diagnostics, 3 hours spent but not charging full price as fault is not rectified by original booking.
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Not happy. Should have done diagnostic first before carrying out changing the wiper. As a mechanic should have check the fault first before doing unnecessary fixing. End up me to hire another mechanic for a real fix and obviously paying more money than it shouldnt have. I may be wrong for booking a wiper motor replacement but a diagnostic should be carried out. All I can say is im very disappointed and not going to click mechanic next time.
Reply from Robbie:
Hi James,
I am sorry to hear that you are not happy with the service you received, unfortunately as you booked in for a specific job of "front wiper motor replacement" that was the job I was obligated to carry out.
Basic tests of fuses and relays were carried out prior to fitting the motor as standard practice and an additional 3 hours was spent after the motor was fitted to diagnose the actual fault at the cost of only 1 hours labour.
Had I been aware that you had previously tried a second hand unit with no results 'prior' to booking and completing the job, I would have advised you to rebook via clickmechanic for an inspection on front wipers not working.
regards,
Robbie
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22nd August 2017
BMW 3 Series Rear shock absorbers (pair) replacement
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Very fast repair. I been given my car back in few hours. Very happy. Thank you
9th August 2017
Ford Grand C-MAX MOT with collection & delivery
Interim Service
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Robbie was terrific , would use him again
9th August 2017
Ford Fiesta Car Won't Start Inspection
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Robbie, was prompt, courteous, and professional
28th July 2017
Ford Ka Car Won't Start Inspection
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Robbie was punctual and courteous and solved my problem quickly.
15th July 2017
Ford Focus Diagnostic Inspection
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Robbie was very knowledgeable i explained what was happening with the car and he found the fault within 2 minutes and it was the first thing he checked
Smith and Co covers all makes and models in the PO3 area and works within a 15 mile radius.