Eric was very good, answered all our questions, would be happy to use again

Eric went over and above to complete the works. Really kind and genuine person, explained the diagnosis very well.

Eric was on time and friendly for a diagnostic check, and I was thoroughly impressed. He was professional and took the time to explain the issues clearly. The service was prompt, and the communication was excellent. The cost was fair, and I felt confident in his assessment. I highly recommend him.

Eric was superb and I highly recommend him. He was very thorough in getting to the issues with the car, and communicated everything to me in clear way, very happy with his visit.

Super details, good report, great knowledge and probably saved me from a money pit!, thanks Eric! regards Keith

Amazing Job very helpful and professional with tremendous experienced with great insights. Arrived in great time was able to repair many faults during the diagnostic phase and made informed recommendations for the next steps

I was buying a 2nd hand van and wanted reassurance from an experienced mechanic if there were any issues before purchasing.

My job was assigned to Eric Brian. Unfortunately, it was a complete waste of my £205.

All tyres were at 30PSI when I drove it from the seller's garage. The recommended pressure is 42/46 PSI - no tyre pressure warning signals came on which is quite alarming to me. After adding air to all tyres then driving for another 30 mins, the tyre warning sensor comes on. I check the air pressure again but the tyres are at the correct pressure suggesting there is a tyre sensor issue. This was not picked up by Eric - not even that the tyres were flat to begin with.

I tried to raise this with Eric but he replied:
"You paid for pre purchase inspection and I went and did exactly what I was paid for. I have already done my job. Please make your way to your nearest petrol station and put some air in your tyres. I am not tyre shop". He then blocked me on whatsapp.

Further, after driving the van home, I also spotted a small crack in the windshield. I looked back at photos I took of the van on the day I viewed it and it was there before I purchased. Again this was not picked up by Eric's inspection and something I could have reduced the price with the seller for at time of negotiation. Unfortunately I could not raise this issue with Eric directly as he had blocked me from messaging him.

The premium inspection promises photos but there were only 3 photos taken - all of which were of the inside only which provides no evidence of the exterior condition at time of purchase.

His report said the tyres and windshield were all in "good conditon" even though he didn't check them properly.

Based on Eric's lack of attention to detail, poor attitude, unwillingness to help or resolve his errors, lack of care and professionalism, I feel the need to leave a negative review. Read more

Eric was great. Called 20 minutes before saying he was enroute. Very polite friendly service. Very knowledgeable and professional. Highly recommended.

the mechanic was super friendly and a really nice guy. that said the work carried out was not very good. firstly he was well over and hour late. not a problem cant be helped. he then plugged his diagnostic in my car at this point this is where it went all down hill. the machine could not find my car and after several attempts came back with an all clear signal (for a car it could not recognise) no faults found, when clearly i had called you for a fault in the first place. we both went for a drive and both could feel the car stalling at the first opportunity. clearly there was a problem there. nothing was resolved and to be honest i felt like i had been scammed out of £80. nothing happen nothing changed and i was told to bring the car down to his shop in south London when possible. felt liked i had been mugged off to tell the truth. i will be letting all the associated review sites know how bad this was. Read more

Nice guy found what was wrong with car good job would use him again thank you