Total Car Care Services Ltd , Cambridgeshire | ClickMechanic
(85 ratings)
-
22 years professional experience
-
267 completed bookings
-
Active since November 2024
Qualifications
- NVQ Level 3 Qualified
- ATA Level 3 Accredited
Total Car Care Services Ltd , Cambridgeshire | ClickMechanic
Shaid M
6th January 2025
Volvo XC60 Timing belt replacement
Interim Service
Overall
Quality
Punctuality
Communication
Shaid went above and beyond to get my car to me. He did a cam belt & service for me, collecting and dropping off my car in awful weather as well! Will be using Shaid again 👍
Reply from Shaid:
Thank you for the review.
4th January 2025
Honda FR-V Clutch replacement
Overall
Quality
Punctuality
Communication
Excellent job all round. Shaid personally picked the car up and delivered back to my home address when the job was completed. He kept me updated with videos of the job in progress, showing the parts that had been removed.
Have only driven the car a few miles since but clutch seems fine. Would thoroughly recommend 👌.
Reply from Shaid:
Thank you for the 5-star review! We're so glad to hear you were happy with our service. Our team is committed to providing the best experience possible, and your feedback truly makes our day.
4th January 2025
Peugeot 407 Steering rack gaiter replacement (driver side)
Overall
Quality
Punctuality
Communication
Shaid was brilliant. Last minute repair before MOT - Steering rack gaiter Peugeot 407. Had an issue ahead of the car being collected which he resolved for me. Excellent service and a job well done. Thank you
Reply from Shaid:
Thank you for the 5-star review!
2nd January 2025
Renault Kadjar Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Shaid was extremely friendly and polite, he was very prompt on collection and carried out all work as promised. Very happy with service and will definitely be using him next time.
Reply from Shaid:
Thank you for the 5-star review! We're so glad to hear you had a positive experience with our team. It's our goal to provide top-notch service, and your feedback truly motivates us.
30th December 2024
Audi A1 Alternator replacement
Overall
Quality
Punctuality
Communication
Excellent service with great communication throughout! Would definitely use again.
Reply from Shaid:
Thank you for the review.
30th December 2024
Saab 9-3 Starter motor replacement
Overall
Quality
Punctuality
Communication
Shaid at Total Car Care was excellent. Immaculate service all round and I would recommend this garage.
Reply from Shaid:
Thank you for the fantastic 5-star review! We're so happy to hear that you were pleased with our service. Our team works hard to ensure every customer has a smooth and hassle-free experience, and your feedback means a lot to us.
25th December 2024
Peugeot 207 Clutch replacement
Overall
Quality
Punctuality
Communication
Shaid was very friendly and helpful. The service was incredibly quick, especially over the Christmas period. Car was collected Sunday evening and dropped off again Monday evening. Very happy with the results
Reply from Shaid:
We're thrilled to hear that you had a positive experience with us. It's our goal to provide the best service possible, and we're glad we could meet your expectations.
19th December 2024
BMW 1 Series Electric window winder mechanism replacement - front (driver side)
Overall
Quality
Punctuality
Communication
Shaid has been polite and always helpful but frankly I think they didn't know what they were doing . The car went back for a second attempt to fix the window regulator , after glass was was moving within the door frame and didn't go fully into the door seal giving a lot of wind noise, also door trim inside had not been attached properly and the door was full of marks ans stains. . It came back yesterday after the second attempt , it was better, glass was solid but still not fully in the seal also internal door handle metal trim was attached with a cable tie ( looks like it has been glued ?? ) Door still not cleaned . Just a poor job for over £200. Read more
Reply from Shaid:
Thank you for sharing your feedback, and I am genuinely sorry to hear about your experience. We always aim to provide quality service, and it is clear we fell short in the instance.
Again, we apologize for the inconvenience and we appreciate your feed back.
14th December 2024
Land Rover Range Rover Evoque EGR valve replacement
Diesel particulate filter (DPF) chemical clean and regeneration
Fuel filter replacement
Bleed Diesel injection system
Overall
Quality
Punctuality
Communication
Excellent communication and punctuality along with great service and work complete when promised.
Reply from Shaid:
Thank you for 5-star review, really appreciate it.
13th December 2024
Citroen DS3 Diagnostic Inspection
Overall
Quality
Punctuality
Communication
Shaid was a fantastic mechanic. Very good at keeping in touch, helpful and accommodating. Did a brilliant job.
Reply from Shaid:
Thank you for taking time out to leave us a review