Norfolk Auto Services , Norfolk | ClickMechanic

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(30 ratings)

  • 55 completed bookings

  • Active since July 2016

Qualifications

  • NVQ Level 1 Qualified
  • NVQ Level 2 Qualified
  • NVQ Level 3 Qualified
  • Other Accreditation

Norfolk Auto Services , Norfolk | ClickMechanic

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Christine
14th May 2017
Peugeot Partner III Pre-purchase Inspection
Overall
Quality
Punctuality
Communication

Andrew was very knowledgable when carrying out my pre-purchase inspection on a vehicle I was thinking of buying without seeing it myself. Excellent communication throughout & a full report about the vehicle when completed. Will definitely be using Clickmechanic again in the future.

Antonia
2nd May 2017
Toyota Yaris Pre-purchase Inspection
Overall
Quality
Punctuality
Communication

Very friendly, helpful and knowledgeable! Thank you!

Garry
11th April 2017
Citroen C3 I/II/First/Classic Pre-purchase Inspection
Overall
Quality
Punctuality
Communication

Extremely friendly and helpful. Called ahead to make sure everything was arranged correctly, managed to complete the work ahead of schedule and called to advise me on the results of an inspection as well as issuing the full report. Would be very happy to work with this mechanic again in the future, excellent service all-round.

Vladimirs
16th February 2017
Mercedes-Benz C-Class Rear road spring (both) replacement
Front road spring (both) replacement
Overall
Quality
Punctuality
Communication

Very helpful, explained everything that he was doing, and made sure that everything was as it should be before leaving. Andrew was very professional and did a great job replacing the springs on my car.

Reply from Norfolk Auto Services:

Thank you for your feedback.
It was nice meeting you and I'm pleased you're happy with the work I carried out.
Andy

Liam
1st February 2017
Seat Ibiza Rear brake pads (all) replacement
Rear brake disc (both) replacement
Overall
Quality
Punctuality
Communication

Andy was friendly, punctual and efficient.
He arrived early to ensure he had the correct place, with all the parts he needed.
He worked in the dark and cold yet was still very professional.
I would recommend Andy to my friends.

Reply from Norfolk Auto Services:

Thank you for your feedback.
Its all part of the service at Norfolk Auto Services
It was nice meeting you.
Andy

Tilly
12th January 2017
Ford Focus Car Won't Start Inspection
Overall
Quality
Punctuality
Communication

Andrew was fantastic, kept me up to date with progress and called to come round earlier. Very quickly diagnosed the cause of the fault and repaired the car. Great service and great mechanic, thank you!

Reply from Norfolk Auto Services:

Thank you for your feedback.
Its all part of the service at Norfolk Auto Services
I will always try to get you back up and running as soon as possible.
Andy

Helen
6th January 2017
Volkswagen Polo Headlamp bulb replacement
Overall
Quality
Punctuality
Communication

Andy was excellent. He was informative and professional giving me confidence that he would get the job done well. He was friendly and answered all my questions. I am extremely happy with the service.

Reply from Norfolk Auto Services:

Thank you for your feedback.
Its all part of the service at Norfolk Auto Services
No job to small, nor too early or too late
Andy

Gregoris
21st September 2016
Audi A4 allroad Pre-purchase Inspection
Overall
Quality
Punctuality
Communication

Definitely friendly and sounded very willing to help!

Reply from Norfolk Auto Services:

Thank you for leaving your comments. How ever, I find the ratings unfair, 'communication' contacted customer threw every stage and explained things step by step and went above and beyond to satisfy.
'Punctuality' I was early to job and updated once job was complete.
Inspection I performed was extremely in depth and thorough all aspects of the vehicle were checked and working at the time of inspection.

Ray
23rd August 2016
Citroen C4 Picasso/Grand Picasso Rear brake pads (all) replacement
Recalibrating electronic park brake
Overall
Quality
Punctuality
Communication

Very nice person to deal with. One of the rare breed that instills confidence. Thoroughly recommended.

Ray Davies

Tracy
16th August 2016
Renault Clio II/Clio Campus/Clio Storia Car Won't Start Inspection
Time for replacing of earth strap, parts supplied by customer. Was lovely meeting you, all the best Andy
Overall
Quality
Punctuality
Communication

Very pleased with the service today, punctual and very professional. He was also very quick in knowing what was wrong with our vehicle.

Reply from Norfolk Auto Services:

Was a pleasure meeting you both, I hope all is well with your vehicle.
All the best with your wedding
kind regards Andy