Urban Autocare Ltd , Tyne and Wear | ClickMechanic
(28 ratings)
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20 years professional experience
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87 completed bookings
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Active since August 2024
Qualifications
- NVQ Level 3 Qualified
- Autocare centre
Urban Autocare Ltd , Tyne and Wear | ClickMechanic
Mohammed S
10th May 2025
Citroen C5 Aircross Full Service
Overall
Quality
Punctuality
Communication
Mohamad was great , very helpful would definitely recommend
Was very punctual
9th May 2025
Ford Fiesta Full Service
Overall
Quality
Punctuality
Communication
It was a spot on Service. Arrived on time. Provided full clarity on the work to be done and delivered on time.
Was provided with all the check report.
Very nice service.
100% recommend.
8th May 2025
Ford Transit Fuel injection / high pressure pump replacement
Timing chain replacement
Recovery
Overall
Quality
Punctuality
Communication
Mohammed was great ,professional kept me informed during the whole process excellent
Job
8th May 2025
Suzuki Vitara Car Won't Start Inspection
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Quality
Punctuality
Communication
The car wasn't starting (a crank no start problem). Brief diagnostic tests were conducted with a computer and a battery check that took about 20 minutes for nothing found. The mechanic then asked me to bring the car to their garage. I don't see any point for using the mobile mechanic service if the mechanic himself asks you to bring the car for another diagnostic which will cost you unless the repair work is done by them. The mobile diagnostic cost me £77 for nothing. The car was meant to be checked by Mohammed but he sent a mechanic who works in his garage. The mechanic said he suspected %80 the starter motor was faulty but it could be something else. Mohammed said and insisted it was the battery and sent me a picture of the test conducted (32% health). The car was push-started and the problem never occured again. I took the car to Halfords for a full service and to check the battery. No issues found and the battery was 72% healthy ( no reason to get replaced according to them). In short, avoid wasting your money. Read more
Reply from Mohammed:
Hi Fouad
I’m very disappointed that you have gave our garage the review that you have we visited your vehicle gave you a diagnosis which a battery health check we also stated this would need to be resolved before we can then proceed with any other fault relating to the starting motor of the vehicle
We are a small business who operate on good reviews and we alway try our best to go above a beyond for our customers
Rather it was my self or another member of my team we are all trained and fully qualified mechanics to do the job tha to fast and efficient way
Vehicle was diagnosed within time allocated any additional work would have required additional time or part to complete
.
24th April 2025
Vauxhall Corsa Clutch replacement
Crankshaft oil seal replacement - rear
Overall
Quality
Punctuality
Communication
Muhammad did a fantastic job. Can definitely feel the difference. Highly recommend him and hope to have him again gor future repairs.
14th April 2025
Dacia Sandero Stepway Bleed Diesel injection system
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Quality
Punctuality
Communication
Mohammed was great, very knowledgeable, very polite, would recommend him to anyone
2nd April 2025
Renault Kadjar Steering rack replacement
Overall
Quality
Punctuality
Communication
Great, turned up on time and car returned on time.
Communication was great through the whole process
25th March 2025
Fiat 500L Full Service
MOT with collection & delivery
Replace front coil spring
Overall
Quality
Punctuality
Communication
Great service. Picked up, clear communication on work needed and price, then delivered back safely within a few hours.
23rd March 2025
Renault Scenic Clutch replacement
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Quality
Punctuality
Communication
Good work all round very pleased,very friendly and knowledgable explained things to me and done the job well
18th March 2025
Peugeot 208 Clutch replacement
Overall
Quality
Punctuality
Communication
Yeah even carried out job quickly very happy quick timely mannor defo recommend
Is your car in need of top-notch care? Urban Autocare is here for you!
At Urban Autocare, we provide expert vehicle services to keep your car performing at its best. From essential MOT testing to complex repairs, our skilled technicians have the tools and expertise to handle it all.
Our Services Include:
MOT Testing: Keep your vehicle road-legal and safe with our thorough MOT inspections.
Engine Diagnostics & Repairs: Using state-of-the-art diagnostic equipment, we quickly identify and resolve engine issues to get you back on the road fast.
Comprehensive Servicing: Regular maintenance that keeps your car running smoothly and efficiently.
Fleet Maintenance: Dependable care for your business fleet, ensuring your vehicles are always road-ready.
Why Choose Urban Autocare?
Expert Technicians: Highly skilled professionals with a commitment to quality.
Advanced Technology: We use the latest diagnostic and repair equipment to ensure accuracy and speed.
Customer-First Approach: Honest advice, transparent pricing, and a service that puts you first.
Quick Turnaround: We understand that time is money, so we work efficiently to minimise your vehicle's downtime.
Stay Safe and Keep Moving with Urban Autocare Read more