Express Auto Services , Essex | ClickMechanic
(126 ratings)
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16 years professional experience
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292 completed bookings
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Active since July 2016
Qualifications
- NVQ Level 2 Qualified
- City & Guilds Level 2 Qualified
Express Auto Services , Essex | ClickMechanic
Paul F
4th March 2022
Daihatsu Sirion Water pump replacement
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Communication
Paul has repaired my car, and again using Click I have received a first class service on time, very fast repair, in just 3 hours Paul took the car some 10 miles away undertook the repair and drove the car back to my address.
Well done Paul first class service
Regards
Bob
2nd March 2022
Fiat Bravo Clutch replacement
Control arm replacement nearside and offside
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Great guy, kept me in the loop for the whole process with good communication and I felt I was in safe hands. Very knowledgeable and did a great job on the car. Thanks Paul, would definitely recommend!
26th February 2022
Mercedes-Benz CLK Replace with second hand Front Passenger Occupancy Sensor brought from second hand parts breakers as requested by customer as new parts no longer available from Mercedes Benz
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Second time I have used Paul and very happy with the service he provides. Explains exactly what needs to be done and is very informative helpful and friendly
18th February 2022
Peugeot 206 MOT with collection & delivery
Full Service
Fit light bulbs and remove oil filter housing to repair oil leak
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Paul was terrific from start to finish, came on time and kept me updated with all of the work to be done and once carried out, showed me and explained the work done after bringing the vehicle back to me - a very friendly chap - highly recommended!
17th February 2022
MG TF Standard Pre-purchase Inspection
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Paul was great, very friendly and professional. Report was detailed and he was very happy to chat through the specifics
16th February 2022
Volkswagen Polo Lambda sensor replacement
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Communication
At first he did the job I asked informing me in regards to ulterior work needed he didn't said how much is going to cost just charged me after.
It gave me the impression that he was squeezing money from me
An original quote of £450 and up costing me £1000
Not good enough
The car was tested before and what Paul was saying is not true
Reply from Paul:
Good afternoon Stefan, We have spoken many times on the phone along the way letting you know the progress and results from the MOT fail test which I confirmed with yourself that it were ok to carry on with the MOT repairs I also sent a follow on quote so you could see what extra was to be paid, I also carried out the repairs which was not on the original booking which you asked me to do, Iam very sorry you feel this way and can assure you no unnecessary work was carried out
I also picked the car up with no fuel in the tank and had to go straight to the petrol station to fill up your car which I did not add to the booking
Thank you
Paul.
11th February 2022
Volkswagen Polo MOT with collection & delivery
Clutch replacement
Rear shock absorbers
Handbrake adjustment
Fit wing mirror covers and indicates Fit new number plate supplied by customer Reverse light Front Side light bulbs both side
Engine Carbon clean helps to reduce emissions for MOT
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Paul was very knowledgeable he acted fast and kept me informed at all times great job
19th January 2022
Mercedes-Benz CLK Crankshaft (CKP) position sensor replacement
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Paul was very nice and friendly and kept me informed when he was picking up the car and dropping it off. Very good service.
17th January 2022
Nissan X-Trail Full Service
MOT with collection & delivery
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Communication
Paul was punctual friendly and polite.kept me informed of progress of work being carried out,returned car promptly after full service and mot.great service.
29th December 2021
Alfa Romeo Giulietta Brake discs and pads replacement - front (both)
Brake discs and pads replacement - rear (both)
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Paul was great he renewed my brakes with ease . He was in contact straight away and felt I was in safe hands .
I have worked as a technician at number of garages including Mercedes-Benz then
Starting up my own business Car Repairs
After succeeding in mobile repairs we are now “Express Auto Services” we offer both garage and mobile service for customers, repairing all makes & models of car or van tackling any repair to a main dealer standard.