S C Autocare , Hampshire | ClickMechanic
(45 ratings)
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13 years professional experience
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199 completed bookings
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Active since July 2024
Qualifications
- IMI Member
- IMI Level 3 Electric/Hybrid Vehicle Repair & Replacement (1000V) Accredited
- ABC Level 1 Maintenance & Repair
- EV & Hybrid Level 3
- EV & Hybrid Level 4
- ATA Level 4 Accredited
- IMI Level 2 MOT testing
- Imi Adas
- IMI Level 2 Maintenance & Repair
S C Autocare , Hampshire | ClickMechanic
Sam F
30th July 2025
Peugeot 107 Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Oil looked dirty oil filter looked dirty...air filter was dirty! I don't think it was serviced? I called and he said he would do it again as he thought oil was out of date? Not impressed at all.
Reply from Sam:
Hello Gary Thank You for the Review
Like i stated oil filter would look dirty when you drive along a dusty track from our unit to the main road if you would have wiped the oil filter you would have seen the filter was brand new it was just dusty from the track on if you would have looked at the brand name on the filter you would have seen the manufactured date was 0425 which means it was new on the vehicle also saying the oil filter was damaged when not realising the damage isnt damage its the filter cup flutes.
In regards to the oil yes it was darker than others but this was due to a suppliers issue given us oil that had been out of date since 2020 which we did rectify for a more expensive brand due to being the light golden colour you wanted.
With the Air filter yes i did apologise as i did forget this but i did pay the MOT site to fit it for me which they unfortunately took the payment and didnt swap this over for us.
but we thank you for bring this to our attention and glad we rectified this matter rapidly for you
Read more
16th June 2025
Citroen Grand C4 Picasso Car Won't Start Inspection
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Punctuality
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Sam was fantastic. Definitely knew his stuff, in fact he diagnosed one problem before even looking at the car.
Have no problem giving him 100% references.
12th June 2025
Vauxhall Mokka X Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Sam was great, arrived on time, full Service and MOT done as requested. No complaints at all.
21st May 2025
Mazda Mazda6 Diesel particulate filter (DPF) chemical clean and regeneration
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Communication
Sam
Unable to attend 1st appointment so had to rearrange. Sam when he arrived requested to charge his tablet!!!.problem quickly diagnose and regeneration with DPF cleaning solution added.However this still left warning lamp on .Same agreed for me to take car for a long drive of which I did and txt him when returned for him to revisit and switch light off .On return from 1.5 hour motorway drive I have no reply from telephone call made ,voice mail left or txt sent.PROBLEM STILL NOT FIXED.
6th May 2025
Ford Focus Diagnostic Inspection
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Communication
Sam gave me a clear explanation of problem and the best course of action to be followed. Very happy with the outcome, thanks.
1st May 2025
Subaru Forester Plug-in Diagnostic Inspection
Overall
Quality
Punctuality
Communication
Sam carried out the work speedily and to my satisfaction. The information he passed on to us was most helpful.
4th April 2025
Volkswagen Transporter Vehicle inspection
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Quality
Punctuality
Communication
Despite Sam arriving for a vehicle inspection and not the diagnostic I required, (this was the error of a previous ClickMechanic and nothing to do with Sam), he immediately switched into helping to determine what was causing my vehicle problem. Through a series of troubleshooting tests he identified a problem that I have now ordered parts for.
Sam did this with no tools, as he was not expecting to get under the bonnet of my problem. He used his the only tool he had, his brain, and I feel he went above and beyond to help me. Thank you.
3rd April 2025
Audi A4 Diagnostic Inspection
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Sam was very good. Very happy he sorted my issue out. Explained about what he found. Examined what he did to sort the error codes out. Very good service
3rd April 2025
Skoda Superb Diagnostic Inspection
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Communication
Perfectly happy he was friendly knowledgeable, informative and I was comfortable with his explanations to what was going on and the future plan etc .
9th March 2025
Citroen C4 Picasso Oil leak investigation
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Quality
Punctuality
Communication
Sam was great. He was honest, helpful and candid. He got all work done in a timely manner and gave us good advice on how to proceed in caring for our car.