Louis was good, he picked up the car from me and took it to his garage to complete the work, the original scope of work had to change slightly due to parts; however he did the gasket change as requested, and then also did a complete decoke of the engine intake system & EGR within a couple days of picking it up as the replacement intake manifold I requested was on backorder so we decided the best next action was the decoke. Was easily reachable from text or call for updates and sent over photos of progress as well.

Louis was fantastic and a lovely man he is a fantastic mechanic and sort our car out for us we are very happy and would definitely use him again

Delighted with such great customer care. Louis was splendid - professional, helpful and I could not recommend him highly enough.

Louis was both friendly and knowledgable. He did a good job on my car.
It was pouring with rain when he arrived, so he took the car to his garage and returned it after the job
was finished. Good service.

Louis was superb. Excellent communication throughout the process and car repair, very knowledgable about BMWs and provided excellent advice. Supported incremental work as well to the original request. Will definitely use again

No communication on the day of service, no invoice presented for additional fees charged over what had been agreed to, sadly not true to what he said he would do.

So easy to use - great service. Louis talked me through my options and gave his recommendations without forcing unnecessary work on me. Would use again

Great service collected and returned as agreed all the work undertaken and kept me informed.

Louis is clearly someone passionate about his work displayed by his professionalism. His experience is obvious with very clear diagnosis and treatment solutions, going the extra mile to resolve otherwise unseen issues.

I highly recommend him and will definitely use him in the future should I need to.

Thank you Louis.

Very friendly and polite, excellent communication.There was an issue with the part that was delivered at the store, I was informed about the problem straightaway.