Mk Servicing And Repairs Ltd , Berkshire | ClickMechanic

Book Mk Servicing And Repairs Ltd

(179 ratings)

  • 6 years professional experience

  • 694 completed bookings

  • Active since July 2024

Mk Servicing And Repairs Ltd , Berkshire | ClickMechanic

Michael K
I have worked as a mechanic in multiple garages however i started MK Servicing as a sole trader in 2022. I have since grown the business and the reputation by providing the best possible customer experience. I have a very good reputation in and around rounding always leaving my customers satisfied
Fionnuala
3rd August 2024
Ford B-Max Car Won't Start Inspection
Overall
Quality
Punctuality
Communication

Mike didn't turn up to complete the job.
At the last minute I got a textvto say he was no longer available. So we ordered the part ourselves and completed the job however it appears that maybe it was wrongly diagnosed.
Where I gave 5 stars for Mike and how he was initially I am disappointed that I was let down in the end therefore I am still without a car.

Reply from Mk Servicing And Repairs Ltd:

Hi Fionnuala,
I do apologise about having to cancel unfortunately i had a family emergency which was quite an urgent matter,

However i definitely did try to call but it went to voicemail so i message through click mechanic to ensure you definitely knew i wasn't going to make it so you weren’t waiting around for me.

I did also pass the job back to click mechanic in hopes they would be able to arrange another mechanic to come and help you with the issue so you weren’t stranded.

I really am sorry that I wasnt able to help on this occasion and hope you give me another shot in the future to make it up to you.

Chris
3rd August 2024
Fiat Panda Starter motor replacement
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Quality
Punctuality
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Michael was great. He explained what he was doing and problem solved as he went. Sorted the car in a couple of hours as per quote. Fab job.

Philip
31st July 2024
Jaguar XF Brake pads replacement - front (all)
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Punctuality
Communication

Micheal was very good explained all he found and took corrective action polite friendly and efficient.

Carl
31st July 2024
Ford Transit Connect Car Won't Start Inspection
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Quality
Punctuality
Communication

Mike arrived on time, was very young but had all of the tools required to diagnose the fault. Not good news but that was not his fault. Overall, good service and would use him again.

Stephen
30th July 2024
Mercedes-Benz SLK ABS Warning Light Inspection
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Punctuality
Communication

So far excellent, on time explained everything, organised to complete job next week

Hermanus
30th July 2024
Vauxhall Insignia Diagnostic Inspection
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Punctuality
Communication

Michael was very friendly and helpful. He diagnosed the problem quickly. I got someone else to help me only because I needed the car urgently and couldn't wait until next week. Thank you Michael. I will keep your contact details.

Robert
29th July 2024
Honda Civic Brake pads replacement - front (all)
Rear pads and discs
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Quality
Punctuality
Communication

Michael was very good, keep up to date regards the parts as well as talked me through everything that needed doing, he also recommended other issues to be resolved. Certainly recommend.

Chris
27th July 2024
Volvo XC60 ABS wheel speed sensor replacement - rear (one)
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Mike came within 24 hours to save the day as another mechanic let me down .

Did the job and all working

Mark
26th July 2024
Citroen Berlingo Diagnostic Inspection
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Quality
Punctuality
Communication

Michael was very friendly and thorough in explaining things and the implications