Pitstop Car Sevices , London | ClickMechanic

(80 ratings)
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9 years professional experience
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354 completed bookings
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Active since June 2024
Qualifications
- Automotive Mechanic Master From Germany
- NVQ Level 3 Qualified
Pitstop Car Sevices , London | ClickMechanic
Marcel M
5th August 2024
Ford Fiesta Car Won't Start Inspection
Overall
Quality
Punctuality
Communication
Marcel was amazing arrived promptly very clear with his communication and arrival time. He looked at the vehicle and diagnosed the issue immediately. He made the necessary repair very quickly and had me back on the road within 20min. He also double checked to make sure everything was working fine before I drove off. Would highly recommend and will definitely use him again if the situation should arise.
22nd July 2024
Nissan Juke Diesel particulate filter (DPF) chemical clean and regeneration
Overall
Quality
Punctuality
Communication
Very punctual and professional, knew exactly what he was doing and got on with the job.
Very pleased with work carried out and very friendly and knowledgeable.
Reply from Marcel:
Thank you sir, it is normal for a person to be loyal to his work, We are at your service at any time sir
22nd July 2024
SEAT Ibiza Diagnostic Inspection
Vehicle Health Check
Clutch fluid change
Overall
Quality
Punctuality
Communication
Friendly and helpful, gave advice about future work and my car runs far more smoothly after the clutch fluid was replaced
13th July 2024
Audi A3 Electric window winder mechanism replacement - front (driver side)
Overall
Quality
Punctuality
Communication
Fast, efficient and flexible when I added more work on the job. They were easy to communicate with.
10th July 2024
Vauxhall Corsa Battery replacement (vehicles without stop/start system)
Check Charging system
Overall
Quality
Punctuality
Communication
Both friendly and professional. Arrived on time and was very efficient. I am very happy with the work they did.
9th July 2024
Ford Mondeo Car Is Smoking Inspection
Repairing the broken cooling water hose upon customer request
Overall
Quality
Punctuality
Communication
Make sure you get all quotes before letting him do anything. He does the work as cheaply as possible, regardless of your preference then tries to get you to pay cash to avoid the site's fees. If you insist on paying correctly through the site, he'll charge extortionate labour fees (mine was 110 per hour!) and then when you dispute agreeing to that, he'll call you a liar and say you did (because clearly you'll pay that much for a casual mechanic, really?)
You've been warned, this one is worth avoiding.
Reply from Marcel:
We are happy to express your personal opinion about us، We provide quality work and speed in solving the problem. We do not look to save 10 pounds at the expense of the customer’s safety as you requested
26th June 2024
Jaguar XF Diesel particulate filter (DPF) physical clean and regeneration
Overall
Quality
Punctuality
Communication
Fantastic service from beginning to end. Will definitely be in touch in the future if anything else needs doing with my car!
21st June 2024
Ford Focus Catalytic converter replacement
Overall
Quality
Punctuality
Communication
Very pleased with the mechanic who arrived. Kept us informed whilst doing the repair. Showed the part that he replaced. Overall very pleased and would recommend
Reply from Marcel:
Thank you sir
18th June 2024
Saab 9-3 Diagnostic Inspection
I repaired the windshield wiper motor and the car's security system programming
Overall
Quality
Punctuality
Communication
The mechanic was excellent, he quickly diagnosed the faults and fixed them within 40minutes.
In particular, a n electric system issue which had repeatedly flummoxed my local garage was fixed in minutes.
16th June 2024
Audi A3 Engine oil & filter replacement
Overall
Quality
Punctuality
Communication
yes, happy with the work. Oil changed, oil filter changed, no mess and left the premises very clean no oil spill.