Rapid Auto Services Ltd , Hampshire | ClickMechanic

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(55 ratings)

  • 8 years professional experience

  • 127 completed bookings

  • Active since June 2024

Qualifications

  • City & Guilds Level 3 Qualified
  • IMI Member

Rapid Auto Services Ltd , Hampshire | ClickMechanic

Bartek S

Rapid Auto Services Ltd provides comprehensive automotive repair and maintenance solutions. Their expert mechanics offer services including routine oil changes, brake repairs, engine diagnostics, transmission servicing, and tire replacements.
Tom
16th December 2024
BMW 6 Series Coil spring and shock absorber replacement - front (both)
Overall
Quality
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Communication

Bartek was very professional and did a great job. He kept me up to date with progress and of any additional parts that i needed. I would use him again

Saugat
14th December 2024
Audi A3 Cabriolet Brake discs and pads replacement - rear (both)
Coil spring replacement - rear (both)
Overall
Quality
Punctuality
Communication

Bartek was brilliant. Arrived on time. Informed well in advance before coming. Communication on point. Very good job.

Edit
10th December 2024
Ford Focus Bleed Hydraulic brake system
Overall
Quality
Punctuality
Communication

I was satisfied, the mechanic arrived on time. I am satisfied with the work. Thank you

Philip
3rd December 2024
Alfa Romeo MiTo Clutch replacement
Overall
Quality
Punctuality
Communication

First time for me using Click Mechanic. Bartek was punctual and very very professional. Replacing the clutch and slave cylinder on this car (Alfa Rome Mito) is a long and difficult job. Axles off, exhaust off and loads of pipes and connections and eventually the gearbox comes out! A lot of work.
He did it properly and without fuss and I could not be more delighted. He is a thoroughly nice chap too.
Many thanks Bartek

James
29th November 2024
Skoda Octavia Shock absorbers replacement - front (pair)
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Quality
Punctuality
Communication

Replaced front shock absorbers on Skoda. No issues at all completed the work on my front driveway.
We then had a short test drive together. Thanks.

Dean
29th November 2024
Ford Transit Connect Brake discs and pads replacement - rear (both)
Brake caliper replacement - rear (driver side)
Brake caliper replacement - rear (passenger side)
Overall
Quality
Punctuality
Communication

Was great, pleasure to deal with.
Work was good.
Good communication.
This feedback form is annoying though, asking for too much text.

Surinder
26th November 2024
BMW 5 Series Diagnostic Inspection
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Punctuality
Communication

Yes he was very friendly and was experienced to investigate the issue of the oil leak

Natalie
25th November 2024
SEAT Leon Timing belt replacement
Overall
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Punctuality
Communication

Bartek carried out all work efficiently. Also advised what else I needed done. He communicated all along the way of when he was arriving etc. He was very polite and friendly and I would definitely use again 10/10 service

Evelyn
6th November 2024
Saab 9-3 Starter motor replacement
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Quality
Punctuality
Communication

Highly unprofessional and dogy an independent mechanic. Bartek was fixing my car at 21:00 at night even though I had a booking at 12:00 - 14:00 next day. He said he was so busy that probably he wouldn't come tomorrow so he was happy I allowed him to come at 20:00. He came late anyway - at 21:00. He fixed the car in the dark and by accident he disconnected something that controls my boot while making the repair. Now my boot cannot be opened and he claims it has nothing to do with his work and closed the case when I wanted to him to make as it was before = working. After the investigation and obvious fact the boot didn't work after he did the job it turned out that the fix on my start motor can hugely affect working mechanism in my boot. He is ignoring me and not taken responsibility for the mistake he made that could have been solved quickly and easily. I have made mistake giving him full stars after he left without properly checking the car - that was my mistake. Read more

Reply from Bartek:

Hi Evelyn,
I kept you informed at all time regarding my arrival and you where happy with that and I have messages to back this up. I am fully equipped to work in low visibility as I am sometimes on 24h brake down recovery call outs. On car that age boot issue can happen any time especially when not regularly maintained. It is unfortunate that it has happened after the starter motor replacement, if that was "really" the case. With regards to the resolution case closure, it is not decided by me to close the case. Also, please understand that I have not been ignoring you. This job has been booked through ClickMechanic; therefore, you are entitled to follow warranty claims through the app.

Good luck in resolving your problem.
Read more

Miranda
2nd November 2024
Fiat 500 Alternator replacement
Alternator belt replacement
Overall
Quality
Punctuality
Communication

Really great service & professional, will recommend and use again.
Everything was repaired in a timely fashion.